Area Operations Manager

2 days ago


Mumbai, Maharashtra, India South Tiffin House Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Company Description

South Tiffin House, founded in 2019, aims to serve wholesome South Indian cuisine. The first outlet opened in Kandivali West, and during COVID-19, the company expanded by offering home delivery services. Today, South Tiffin House operates 11 outlets across Mumbai, with four located on metro stations. The restaurant chain's success is attributed to its rich South Indian heritage and extensive catering experience.

Role Description

This is a full-time, on-site role for an Area Operations Manager, located in Mumbai. The Area Operations Manager will be responsible for overseeing the daily operations of multiple restaurant locations, ensuring compliance with company policies, and maintaining high standards of food quality and customer service. Other day-to-day tasks include staff management, scheduling, inventory control, and financial reporting. The manager will also be responsible for handling customer queries and feedback to enhance overall dining experience.

Qualifications

  • Operational skills: Staff management, scheduling, inventory control, financial reporting
  • Customer service skills: Handling customer queries, maintaining food quality and service standards
  • Experience in the food and beverage industry and knowledge of South Indian cuisine is a plus
  • Excellent organizational and communication skills
  • Ability to work in a fast-paced environment and manage multiple locations effectively
  • Bachelor's degree in Business Management, Hospitality, or a related field


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