Area Manager
1 week ago
Role and Responsibilities:
- Handling end-to-end Operations of the entire Mumbai region, including D2C and 25 outlets expanded across Mumbai & Pune
- Responsible for catering to the requirements of multiple B2B clients such as Instamart, Zepto, Big Basket to enhance sales
- Ensuring constant growth in sales and complete customer experience
- Responsible for outlet & city-level P&L, cost control & profitability
- Handling a team of 75+ individuals
- Planning and assigning daily workloads to outlet associates & outlet supervisors
- Visiting outlets on a daily basis
- Onboarding employees in accordance with company HR policies
- Ensuring strong & continuous team training
- Working and creating SOPs for a smooth operation workflow
- Managing the smooth and effective daily functioning of the store
- Opening, operating, and closing the assigned outlet within the policies and guidelines of the company
- Scouting for new outlets based on data and understanding of the market
- New outlet openings
Candidate Qualifications:
- Minimum experience of 5 years in F&B / QSR Industry along with at least 2 years as an Area Manager / Cluster Manager / District Manager
- Problem-solving mindset
- Ability to connect instantly with blue-collar workforce
- Prefers being on field and outlet visits
- Fluent in Excel
- Must be able to present information effectively and respond to questions from groups of managers
Key Skills:
- Minimum experience of 5 years in F&B / QSR Industry along with at least 2 years as an Area Manager / Cluster Manager / District Manager
- Problem-solving mindset
- Ability to connect instantly with blue-collar workforce
- Prefers being on field and outlet visits
- Fluent in Excel
- Must be able to present information effectively and respond to questions from groups of managers
Required Skills:
- Excellent written and verbal communication skills in English
- Ability to communicate effectively with others using the spoken word
- Open to traveling
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