Operational Support and Coordination Executive

7 hours ago

Mumbai, Maharashtra, India Hunarstreet Technologies Full time ₹ 2,50,000 - ₹ 5,00,000 per year
Job Title: Customer Care Executive - Operational Support and Coordination Job Description: We are looking for a motivated and detail-oriented Customer Care Executive to join our team. This role focuses on providing operational support and coordination for assessing training and examinations, validating assessors, documentation, and monitoring examinations for the Skill Development Council.
Key Responsibilities:
  1. Customer Support:
  2. Respond to customer inquiries via phone, email, and chat promptly and accurately.
  3. Provide detailed information about training programs, examination schedules, and certification processes.
  4. Address and resolve customer complaints, escalating issues when necessary.
  5. Operational Coordination:
  6. Schedule and coordinate training sessions and examinations, ensuring all logistical arrangements are in place.
  7. Prepare and distribute training materials and examination resources.
  8. Maintain accurate records of training attendance, examination results, and assessor validations.
  9. Assessment and Validation:
  10. Collect, organize, and analyze trainee feedback and examination data.
  11. Assist in validating assessors by verifying credentials and monitoring performance.
  12. Prepare reports on training effectiveness, participant performance, and assessor evaluations.
  13. Documentation:
  14. Perform data entry, filing, and document management tasks.
  15. Ensure all documentation related to training programs, examinations, and assessor validations is accurate and up-to-date.
  16. Maintain an organized system for storing and retrieving documents.
  17. Monitoring Examinations:
  18. Oversee the administration of examinations, ensuring compliance with guidelines and protocols.
  19. Monitor examinations to prevent irregularities and address issues that arise.
Qualifications:
  • Any Graduation.
  • Experience in customer service or operational support, preferably in an educational or training environment.
  • Strong organizational skills and the ability to multitask and prioritize effectively.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team.
  • Detail-oriented with a commitment to accuracy and quality.

  • Sr. HR Executive Operation

    5 days ago

    Navi Mumbai, Maharashtra, India Alpine Executive Search Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Position: Sr. Executive HR OperationsLocation: Rabale, Navi MumbaiIndustry: PowerKey Responsibilities:Manage end-to-end HR operations including onboarding, attendance, payroll coordination, and employee records.Handling all HR activities at the factorySupport statutory compliance, employee engagement, and HR documentation.Coordinate with internal departments...

  • Operations Support Coordinator

    1 week ago

    Mumbai, Maharashtra, India Alok Ingots (Mumbai) Pvt. Ltd. Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    Job Description – Process Coordinator (Junior Role) About the Role We are looking for a Process Coordinator (Junior) to support the smooth functioning of our business operations. This role is ideal for freshers or early-career professionals who are detail-oriented, organized, and eager to learn how processes run across departments.Key Responsibilities •...

  • Executive- Training Support and Coordination

    9 hours ago

    Mumbai, Maharashtra, India TNC AVIATION Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title:Executive – Training Support and CoordinationLocation:Remote (Work From Home)Department:Training & OperationsEmployment Type:Full-TimeWork Arrangement:Remote (Work From Home)Monday to Saturday (6 days working)Must have your own laptopAbout TNC Aviation:Founded in 2009, TNC Aviation is a leading aviation training and recruitment organization that...

  • Operations Coordinator

    1 week ago

    Mumbai, Maharashtra, India PROFILE DATA CENTER SOLUTIONS PVT LTD Full time ₹ 3,60,000 - ₹ 6,00,000 per year

    Role OverviewWe are looking for a proactive and detail-oriented Operations Coordinator who will act as a central point of communication across multiple teams—Dispatch, Marketing, Procurement, Logistics, and Purchase. The ideal candidate should have strong coordination skills, good understanding of billing, and experience handling multiple types of orders...

  • Sales Support Coordinator

    2 days ago

    Mumbai, Maharashtra, India Techigent Technologies Full time ₹ 5,00,000 - ₹ 7,00,000 per year

    Company DescriptionTechigent Technologies Pvt Ltd specializes in delivering comprehensive IT infrastructure solutions to meet diverse enterprise needs. With expertise in IT consulting, data center solutions, cloud hosting, disaster recovery, CRM, business intelligence, and more, we collaborate with global IT leaders to design and implement innovative...

  • Operation Executive

    1 week ago

    Mumbai, Maharashtra, India Brego Land Full time ₹ 3,15,000 - ₹ 4,20,000 per year

    Job description:We are looking for a detail-oriented and proactive Operations Executive to join our team. The ideal candidate will play a crucial role in ensuring smooth day-to-day operations, coordinating with internal departments, and supporting strategic initiatives across the company.Key ResponsibilitiesMonitor and manage daily operational tasks to...

  • Project Support Coordinator

    5 days ago

    Mumbai, Maharashtra, India 83adf5dd-ba0e-4bae-a2ec-ec1b7774e267 Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionJangid Decors Pvt Ltd, based in Mumbai, is a premier interior design and turnkey solutions provider, known for delivering exceptional projects throughout India and Southeast Asia. Specializing in high-end interiors, we craft sophisticated spaces for corporates, hospitality, developers, F&B brands, and retail outlets. With a dedicated team...

  • Operations Coordinator

    10 hours ago

    Mumbai, Maharashtra, India Personage Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    About UsWe are a fast-growing leadership training and executive coaching company working with premium clients across sectors. Known for high standards, transformative content, and high-stakes delivery, we are now entering our next phase of growth. To enable this, we are looking for a Operations Coordinator to take full ownership of our backend delivery...

  • Project Support Coordinator

    5 days ago

    Navi Mumbai, Maharashtra, India Gloport Photonix Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Project Coordinator & Executive AssistantLocation:Navi Mumbai – Corporate OfficeExperience:2–4 YearsIndustry:Research & Development | Deep-Tech | HealthcareEmployment Type:Full-Time, On-siteAbout Gloport Photonix Innovations Pvt. Ltd.GloPort PhotoniXis a pioneering deep-tech startup transforming healthcare throughadvanced photonics technology. Our...

  • Technical Support Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India Zenkins Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About the RoleWe are looking for a Technical Support Coordinator who can manage daily support operations, ensure smooth communication between clients and the internal IT team, and help deliver timely and high-quality IT support services. This role is ideal for someone who understands IT processes and enjoys coordinating tasks, managing priorities, and...