Client Success

2 weeks ago

Remote, India FlairList Full time ₹ 25,000 - ₹ 35,000 per year

1. About the Role

We are looking for a proactive and detail-oriented Client Success & Operations Executive to support our business growth and export consulting services. The candidate will manage client communication, coordinate with execution teams, oversee outsourcing vendors, and ensure smooth delivery of services. This role is perfect for someone who is organized, people-oriented, and eager to learn how businesses scale globally.

2. Key Responsibilities

Client Communication & Engagement

  • Manage WhatsApp & Instagram DMs (reply, qualify leads, maintain communication)
  • Create & manage Google Forms for client intake / requirements
  • Post regular Instagram Stories (as required)
  • Coordinate with closed clients for smooth onboarding & follow-up

Operations & Coordination

  • Connect clients with the right execution teams / vendors
  • Search, shortlist & onboard vendors/agencies for outsourced services
  • Hire freelancers/partners for specific tasks (digital marketing, export consultations, business development, lead generation, etc.)
  • Ensure timely delivery of services to clients

Admin & Business Support

  • Maintain client & vendor records
  • Track tasks & deadlines using project management tools
  • Support in product/service development with research & execution support
  • Handle general admin work (documentation, scheduling, coordination with team)

3. Desired Skills & Qualifications

  • Graduate (any discipline) – business/commerce background preferred
  • Strong communication skills (written & verbal, Hindi/English)
  • Comfortable with WhatsApp, Instagram, Google Workspace (Docs, Sheets, Forms)
  • Ability to research vendors, negotiate, and coordinate execution teams
  • Organized, proactive, and capable of multitasking
  • Eagerness to learn about sales, marketing, and export business operations

4. Growth & Benefits

  • Hands-on training for 2 months (₹15,000 stipend)
  • Salary hike after training: ₹25,000–₹35,000/month
  • Opportunity to grow into Client Success Manager / Operations Manager role
  • Direct exposure to domestic & international business, exports, and growth consulting
  • Work closely with the CEO & leadership team

Job Position: Client Success & Operations Executive

Salary: ₹15,000 (training) → ₹25,000–₹35,000 (post training)

Job Type: Full-time

Pay: ₹15, ₹35,000.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Tell us about a time when you had to manage multiple people (vendors, clients, or teammates) and ensure work was delivered on time. Explain your previous workings in detail.
  • Are you comfortable with a 2-month training period at ₹15,000 before moving to ₹25,000–₹35,000 salary?

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • Customer relationship management: 1 year (Required)

Work Location: Remote

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