
Customer Success Manager
1 week ago
We are seeking a Customer Success Manager with a strong background or network in AML, KYC, Compliance, or Risk Management sectors. The ideal candidate will manage the entire client journey — from initial outreach to post-sale support — and should possess the credibility and knowledge to engage confidently with compliance, risk, and onboarding teams.
A polished, relationship-driven female professional is preferred for this role, ideally someone comfortable liaising with global financial and compliance institutions at a senior level.
Key Responsibilities
- Identify and engage prospects within the compliance, AML, KYC, and financial risk sectors
- Conduct initial client meetings, deliver demos, and manage the sales pipeline end-to-end
- Leverage existing network connections to open new business opportunities
- Act as the primary point of contact post-sale for onboarding, platform usage, and client success
- Customize engagement strategies based on regulatory needs of clients across industries
- Collaborate internally with compliance and product teams to ensure client satisfaction and regulatory alignment
- Maintain accurate client records and sales forecasts via CRM
Qualifications & Skills
- Experience in AML, KYC, Compliance Technology, or Risk Management fields
- Established network and credibility in compliance, financial institutions, or corporate service providers
- Strong consultative sales skills with ability to handle discovery calls and objection handling
- Excellent communication and professional presentation skills in English
- CRM proficiency and experience working with remote, globally distributed teams
- Understanding of onboarding workflows, due diligence, and regulatory compliance requirements is a strong advantage
Job Type: Full-time
Pay: ₹600, ₹1,000,000.00 per year
Work Location: Remote
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