Customer Experience Specialist

Job Description Mission We are looking for an experienced, passionate, and motivated Customer Experience Specialist to join our team As our Customer Experience Specialist, you will be instrumental in implementing our business strategy by actively providing an immersive experience to customers and driving sales. Along with your team, your goal will be...

Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We...

Global IndustrialFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are...

At ZeroNorth, we are at the forefront of transforming the shipping industry through digital innovation. Our solutions go beyond optimizing business operations; they are designed to lead the industry in sustainability by significantly reducing CO2 emissions. Our core mission of making global trade greener drives everything we do. Your contributions will play...

Company DescriptionTEBillion provides technology-driven solutions that optimize business processes through automation, digitization, and integration. TEB Apps offers business automation and Customer Relationship Management (CRM) software to maximize conversion rates, accelerate growth, and boost revenue. Spotless Data ensures reliable, clean data for...

ResponsibilitiesMake Calls to connect with leads in real timeReply to Direct Chats to connect with them in real-timeMaintaining and following Sales processes and SOPsHandling inquiries through Inbound Calls & Chat.Build High-quality relationships with Prospects, Customers, and teams.Maintain CRM databaseGather leads and customer information and update in...

Role & responsibilitiesOrder & Shipment ManagementMonitor end-to-end order fulfilment cycle from order placement to final delivery.Compile data for customer queries and tickets. Drive for successful closure of customer related issues and tickets on time.Coordinate with warehouse and delivery partners to ensure SLA adherence.Track shipments, identify...

Customer Experience Agent Talent FrameworkDelivering excellence, every time.What we're looking for: The core of a CX starExceptional communication masteryOur agents serve as brand ambassadors for FedEx. They must be articulate, persuasive, andprecise—conveying clarity, empathy, and confidence with every word.Key capabilities:o Active listening and fast...

Company DescriptionAt EDT, Our mission is to reimagine the daily devices in our life for the present & for the future. To spark joy in the daily humdrum of our lives with design & seamless tech. To make your everyday extraordinary.Role DescriptionThis is a full-time, on-site role located in Mumbai for a Product Experience Specialist (Customer Service). We're...

The Customer Experience Specialist will play a pivotal role in enhancing the overall service experience for our patients and healthcare professionals across South Asia. This position is designed to ensure that our operational processes are not only efficient but also aligned with our commitment to delivering exceptional customer service.The primary focus...