AGM Business Excellence

1 day ago


Bengaluru, Karnataka, India Golden Opportunities Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Job Overview - The role of Associate General Manager (AGM) in the Payer (Insurance) domain encompasses leadership, strategic oversight, and operational excellence.

Key Responsibilities -

  • Quality Assurance - Ensure Program Quality objectives and SLAs are met.
  • Ensure Program Quality measurements are reflective of Quality levels perceived by the client Value Creation - Deliver tangible value to the clients thru.
  • Process Reengineering, Transformation projects leveraging Digital capability (Automation, Analytics, etc.).
  • Cross geo/cross tower projects.
  • Drive client specific initiatives.
  • Efficiency Improvement - Reduce cost of operations, reduce cost of quality, improve productivity, Optimize Spans & Ratios, Utilization Improvement, Speed to Proficiency - Learning curve reduction.
  • Delivery Excellence
  • Improve process capability, improve end to end service delivery processes, Build and leverage Continuous Improvement, Meet SLA commitments, Lead and manage Interventions.
  • People Management
  • Ensure employee engagement thru strong people connect and managing grievances with the help of HRBP and leadership team as appropriate.
  • Drive team upskilling initiatives. Ensure appropriate staffing and back up plans to ensure business continuity Client relationship
  • Manage client conversations w.r.t. Quality and Continuous Improvement.
  • Periodically present value-adds in business reviews.
  • Manage and drive client satisfaction improvement projects and key actions.

Skills & Attributes -

  • Master's in business administration or any post-graduation will be an advantage.
  • Around 12 to 20 years, with approx. 10+ years of BPO experience.
  • Experience in US healthcare BPO is necessary
  • Candidates with stability preferred in terms of previous job changes.
  • Preferably, should have leadership experience in manufacturing/ services in the field of Quality/ Excellence/ Operations/Automation
  • Work experience in MNCs or reputed organizations will be an added advantage.
  • Certified Six Sigma Black Belt from reputed institutes/companies.

Contact Person - Priya Srinivasan

Email-


  • AGM-Key Accounts

    2 weeks ago


    Bengaluru, Karnataka, India Antal International Full time

    We're Hiring: AGM – Key Accounts Location: Bangalore or Delhi We are looking for a dynamic AGM – Key Accounts to lead enterprise relationships, drive growth, and scale innovative brewing technology across industries. What You'll Do: Manage and grow relationships with strategic enterprise clients. Drive upselling, cross-selling, contract renewals, and...


  • Bengaluru, Karnataka, India Uberlife Consulting Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role- AGM- International Business development- LATAM; East Europe / Russia CISCompany- A leading Biopharmaceutical CompanyLocation- BangaloreReporting To- VP- BDRoles and ResponsibilitiesThis role requires a dynamic individual with excellent analytical skills, strategic thinking, and the ability to manage complex projects and partnerships across...


  • Bengaluru, Karnataka, India Golden Opportunities Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job DescriptionJob Title - AGM - Payer InsuranceJob Overview -The role of Associate General Manager (AGM) in the Payer (Insurance) domain encompasses leadership, strategic oversight, and operational excellence.Key ResponsibilitiesQuality Assurance - Ensure Program Quality objectives and SLAs are met. Ensure Program Quality measurements are reflective of...


  • Bengaluru, Karnataka, India Sodexo Full time

    "Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all backgrounds."Who we areAt Sodexo, we offer 100+ service solutions across diverse sectors—corporates, healthcare, education, manufacturing, and remote environments. From food & catering to facilities management and energy services, we enhance the quality...


  • Bengaluru, Karnataka, India Sodexo Full time

    "Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all backgrounds."Who we areAt Sodexo, we offer 100+ service solutions across diverse sectors—corporates, healthcare, education, manufacturing, and remote environments. From food & catering to facilities management and energy services, we enhance the quality...

  • AGM, Finance

    5 days ago


    Bengaluru, Karnataka, India Talent Junction Full time

    Role: AGM, Finance (Accounts Payables, SSC)Company: Listed manufacturing company (steel)Location: Raigarh, ChhattisgarhOverview:Lead and manage the end-to-end invoice processing function, ensuring operational efficiency, regulatory compliance, and process excellence. Drive strategic initiatives for automation, quality assurance, and policy adherence while...


  • Bengaluru, Karnataka, India beBeeGovernance Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Corporate Governance SpecialistWe are seeking a highly skilled Corporate Governance Specialist to join our team. As a key member of our organization, you will play a pivotal role in ensuring the smooth functioning of our business operations.Job Responsibilities:Prepare and distribute meeting materials, including agendas and papers, for board meetings,...

  • Sr Manager/AGM

    2 weeks ago


    Bengaluru, Karnataka, India Rashmi Metaliks Full time

    Industry: Heavy Manufacturing (Pumps, Fittings, HDPE, DI, OPVC, UPVC, etc.) About the Role We are seeking a dynamic and strategic Sr Manager/AGM – Sales to drive growth and market presence across assigned states in the heavy manufacturing domain. The candidate will leverage deep industry experience to lead sales, develop key government and project...

  • AGM - Cost Control

    7 days ago


    Bengaluru, Karnataka, India Vaibhav Inter Decor Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title:Assistant General Manager – Cost ControlCompany DescriptionVaibhav Inter Decor Pvt. Ltd. is a leading "Turnkey Interior Fit-out Contracting" company, offering innovative and value-added commercial interior solutions. Serving clients across Karnataka, Maharashtra, and other regions, the company specializes in delivering corporate, retail, and...


  • Bengaluru, Karnataka, India Uberlife Consulting Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Key ResponsibilitiesBusiness Finance and Management reportingLead monthly Performance review, variance analysis.Lead the commercial/finance function Sales, Manufacturing, Logistics, Sourcing .Collaborate with functional heads to provide financial insights for operational and strategic decisions.Drive pricing strategies, margin improvement initiatives, and...