Customer Service Associate in Mohali

2 days ago


Mohali, Punjab, India WEO Infotech Pvt Ltd Full time

Key Responsibilities

  • Handle customer queries and provide prompt, accurate solutions via call, chat, and email.
  • Assist customers in basic troubleshooting related to software and IT products.
  • Maintain customer records and update information in the CRM system.
  • Ensure high levels of customer satisfaction with a polite and professional approach.
  • Escalate unresolved issues to the technical team with clear documentation.
  • Work collaboratively with the internal team to resolve customer concerns effectively.

About Company: WEO Infotech Pvt Ltd We are a dynamic and innovative digital solutions company, dedicated to transforming businesses in the digital realm. Our expertise spans Website Design, Strategy & Consulting, Web Development, Mobile Apps, E-commerce Solutions, Digital Marketing, and Paid Advertising.

With a talented team of designers, developers, and marketing specialists, we craft tailored strategies that drive tangible results. Whether you're a startup or an established enterprise, we empower you to stay ahead in the ever-evolving digital landscape.

At WEO Infotech, we believe in fostering long-term partnerships, understanding your goals, and delivering top-notch solutions to meet your unique needs. Embrace innovation and success with us



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