Hiring For HR Operation Analyst

2 days ago

Delhi Gurugram NCR Noida, India Ticketmaster Full time ₹ 8,00,000 - ₹ 18,00,000 per year

Roles and Responsibilities:

  • Serve as the primary HR operations subject matter expert across the employee lifecycle
  • Support and facilitate the transition of HR operations activities from the HR business partner team into the central HR Shared Services group in partnership with the local HRBP teams and the Associate Director HR Operations
  • Provide primary or secondary HR operations support by processing system transactions (through Workday), documenting process workflows, and implementing process improvements to drive organizational efficiency
  • Support HR technology enhancement projects by providing process inputs and user feedback.
  • Oversee creation and maintenance of process documents for HR processes, HR systems, background checks, and internal reference guides
  • Ensure timely and accurate data entry, processing, and auditing of employee transactions
  • Draft employment contracts and job change letters for distribution to the employee
  • Problem solves a variety of issues where analysis of situations or data requires a review of identifiable factors; exercises judgment within defined procedures and practices to determine appropriate action
  • Execute the one-time payments and distribute details for payroll processing.

  • Serve as a contact and resource for employees locally & globally, and answer queries regarding HR programs, policies, resources, and procedures throughout the employee lifecycle from onboarding to exit.

  • Experience range 3–5 years of HR Operations / HR Shared Services experience, preferably in a multinational environment.

  • Knowledge of Indian labor laws, the Shops & Establishment Act, payroll statutory compliance (PF, ESI, gratuity, bonus), and familiarity with HR audits is required.
  • Strong attention to detail, accuracy, and data integrity while dealing with confidential information
  • Ability to communicate complex processes and solutions while maintaining a professional and courteous demeanor
  • Proven ability to succeed in a fast-paced, flexible, somewhat unstructured, service-oriented environment
  • Ability to work independently with minimal supervision, exercise discretion, prioritize, and multitask in a highly dynamic environment
  • Ability to be agile and navigate change
  • Proficiency in using HRIS and related systems, Workday preferred
  • High proficiency in using Microsoft Office applications (PowerPoint, Word, Outlook) required
  • Strong MS Excel skills (VLOOKUP, Pivot Tables, Data Validation)
  • Good Communication (Verbal and Non-verbal).

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