Customer Support Freshers
1 day ago
Company Description
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Role Description
This is a full-time on-site role for a Customer Support Freshers position located in Indore. The Customer Support Freshers will be responsible for addressing customer inquiries, resolving customer issues, and providing product information. Daily tasks also include responding to customer emails, phone calls, and live chats, maintaining customer records, and ensuring customer satisfaction. The role requires effective communication and problem-solving skills to provide high-quality customer support.
Qualifications
- Excellent written and verbal communication skills
- Strong problem-solving and critical thinking abilities
- Customer service experience including handling inquiries and resolving issues
- Basic knowledge of customer relationship management (CRM) software is a plus
- Ability to work effectively in a team environment
- Ability to manage time effectively and prioritize tasks
- Bachelor's degree in any field is preferred but not mandatory
- Proficiency in MS Office suite (Word, Excel, PowerPoint)
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