Customer Service Associate"
2 weeks ago
Key Responsibility:-
- Respond promptly to customer inquiries via phone, email, chat, or social media.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Collaborate with internal teams (technical, sales, logistics) to resolve customer issues.
Required Skills & Qualifications:-
- Bachelor's degree in any discipline (preferred).
- Excellent communication and presentation skills.
- Both Fresher and Experience can apply.
- Prior experience in customer service or support roles is an advantage.
- Fluency in English and Hindi
Send your CV
Email-
Phone no
Job Types: Full-time, Permanent, Fresher
Pay: ₹20, ₹31,400.96 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Inside sales, Customer support: 1 year (Required)
Language:
- English (Required)
- Hindi (Preferred)
Work Location: In person
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