Chat Support Executive

1 week ago

Gurugram Kolkata Noida, India Shining Stars Institution & travels Full time ₹ 2,50,000 - ₹ 4,50,000 per year

HELLO JOB SEEKERS

GREETING'S FROM SHININGSTARS ITPL

HUGE OPENING'S FOR CUSTOMER SUPPORT :

Roles And Responsibilities -

  • Resolve customer issues, answering questions, and providing information to ensure a positive customer experience
  • Document customer interactions and outcomes in a clear and concise manner
  • Proactively identify and escalate issues to the appropriate department, as needed
  • Collaborate with internal teams to provide the best possible customer experience
  • Maintain a positive and professional demeanor at all times, even in difficult situations
  • Excellent written and verbal communication skills
  • Strong problem-solving and decision-making skills
  • Ability to work well and handle difficult customer situations with empathy and professionalism

Hiring For Noida :

Salary - 34k Ctc

Ug/Grad Can apply

Fresher can apply

WORKING DAYS- 6

ROTATIONAL SHIFT For Boys

Day Shift For Girls

ONE SIDE CAB IN ODD HOURS

QUARTELY BONUS - 2700

Incentives will be provided based upon performance

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND

Hiring For Gurgaon :

Salary - Upto 32k Ctc

Ug/Grad Can apply

Fresher can apply

WORKING DAYS- 5.5

ROTATIONAL SHIFT For Boys

Day Shift For Girls

ONE SIDE CAB IN ODD HOURS

QUARTELY BONUS - 2700

Incentives will be provided based upon performance.

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND

Hiring For Kolkata :

Salary - 3Lpa

Ug/Grad Can apply

Fresher can apply

WORKING DAYS- 5.5

ROTATIONAL SHIFT

ONE SIDE CAB IN ODD HOURS

Incentives will be provided based upon performance.

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND

Benefits:

- Performance based incentives

- Incredible learning and growth opportunities

- Outstanding rewards and recognition program & employee engagement activities.

Best Regards,

Vanshika Jaiswal

Shining Stars ITPL

#####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ########VANSHIKA JAISWAL ( HR EXECUTIVE

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