Sales Support Engineer
24 hours ago
Job Title: Sales Support Engineer
Location: Bhiwandi
Experience Required: 3 to 5 Years
Working Days: 6 Days
Industry: Mechanical Engineering / Process Industry / Pharma Equipment / Chemical Equipment
Key Responsibilities:
Product Understanding
- Learn and understand the technical features, functions, and benefits of the product range.
Documentation
- Prepare and deliver technical documents including user manuals, product notes, and specifications.
- Conduct product training sessions for internal teams or customers.
Pre-Sales Support
- Respond to technical queries and support Sales Managers during client meetings.
- Assist in client presentations and product demonstrations.
Client Requirement Analysis
- Work with the sales team to understand customer needs and recommend suitable engineering solutions.
Proposal Support
- Help prepare technical proposals including specifications, pricing inputs, and related documentation.
Market and Competitor Research
- Gather information on industry trends, competitor products, and new technologies.
Post-Sales Support
- Provide technical troubleshooting support to customers after purchase.
- Conduct training and ensure customer satisfaction with products.
Profile Requirements:
- BE Mechanical is mandatory.
- Minimum 3 to 5 years of experience in sales or technical sales support.
- Strong understanding of mechanical engineering concepts.
- Preferably from process industry, chemical equipment, pharmaceutical equipment, or mechanical project consulting.
- Good communication, problem-solving, and customer-handling skills.
Job Type: Full-time
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