Senior Business Associate

1 day ago

Hyderabad, Telangana, India Porter Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description:

  • Designation : Senior Business Associate

  • Locations : Hyderabad, Mysore, Mangalore

  • Education : Graduates (No Backlogs)

  • Experience : Min 3+ years

  • Nature of Work : Field Sales + Team handling

  • Incentives & Perks : Based on Performance + Fuel Allowance

  • Shift : General Shift (10am to 7pm)

  • Work Days : 6 days (Monday to Saturday)

  • Notice : Immediate or 30 days

Roles and Responsibilities :

  • Supply/ demand operations: constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining.

  • Market mapping on both Demand and Supply side. Responsibility for the Delivery of Partner and Customer Targets for assigned areas

  • Community management: actively moderate (bring people together), leverage, and rule the driver customer community to shape the best service quality to users and the best worth for drivers.

  • Process improvement: Identify, build and enforce Standard Operating Procedures and policies to support the activity and solve prevalent issues.

  • Talent acquisition and management: Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement. Will be leading a team of 5-10 high-performing individuals.

  • Retention: Will be involved in supply/customer retention activities like calling, partner engagement validation, zonal-wise supply fulfillment, customer retention, etc

  • Partner and customer negotiations, strong communication, community building skills, relationship building skills, network building practices, etc

  • Execute Marketing and Branding initiatives for the city as per the BTL plans

  • Market intelligence: Gather market and competitive intelligence from various sources and create actionable insights

Skills Required:

  • Strong verbal and written communication skills.

  • Knowledge of supply chain systems, processes and data, and business operations

  • Analytical skills and a capacity to work with large data sets

  • Exceptional drive, excellent interpersonal skills and the ability to communicate effectively, both verbally and in writing, and to immediately contribute in a team environment

  • An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus

  • Willingness to roll up sleeves and get hands dirty by being on the field most of the time.

  • Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn

  • Self-directed

  • Basic knowledge of SQL.

  • Strong numerical and analytical skill

  • Advance Excel experience

Rounds of Interview :

  • HR Round & Aptitude Test

  • Field Round

  • Manager Round

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