fancy sales executive

5 days ago

Pazhayannur Thrissur Kerala, India RAMLA HYPERMARKET Full time ₹ 1,20,000 - ₹ 3,60,000 per year

Job Purpose:

To ensure excellent customer service, proper merchandising, and effective sales of fancy/non-food products such as cosmetics, perfumes, household items, toys, textiles, and gift articles, while maintaining Ramla's quality and service standards.

Key Responsibilities:

  • Customer Service & Sales
  • Greet customers and assist them in locating and selecting fancy/non-food items.
  • Explain product features, benefits, promotions, and offers to drive sales.
  • Achieve monthly sales targets set by management.
  • Handle customer queries, complaints, and returns professionally.
  • Merchandising & Display
  • Arrange shelves and displays to ensure products are attractively presented.
  • Ensure products are properly priced, labeled, and replenished on time.
  • Monitor stock levels and inform supervisor of reordering needs.
  • Assist in creating seasonal and promotional displays.
  • Inventory & Stock Control
  • Conduct regular stock counts and report discrepancies.
  • Ensure no expired, damaged, or defective products are on display.
  • Follow FIFO (First In, First Out) in stock rotation.
  • Store Standards & Compliance
  • Maintain cleanliness and orderliness in the fancy section.
  • Follow company policies, health & safety, and loss prevention guidelines.
  • Support team members during peak hours and promotions.

Qualifications & Skills:

  • High school diploma or equivalent; additional retail training preferred.
  • 1–2 years' experience in sales/retail (preferably in fancy/non-food items).
  • Strong communication and interpersonal skills.
  • Customer-focused with persuasive selling ability.
  • Basic knowledge of inventory control and merchandising.
  • Flexible to work in shifts, weekends, and holidays.

Key Performance Indicators (KPIs):

  • Sales target achievement.
  • Customer satisfaction feedback.
  • Stock availability & accuracy.
  • Merchandising standards compliance.
  • Minimal customer complaints & product returns.

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Commuter assistance

Work Location: In person

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