Assistant voice

7 days ago

Chennai, Tamil Nadu, India Five-Star Business Finance Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company Description

Five-Star Business Finance Limited is dedicated to serving the under-banked and un-banked segments of India. As a specialized financial services company, we've spent the last three decades addressing the financial needs of small shop owners, flower vendors, maids, masons, and small to medium enterprises. By providing responsible and appropriate credit services, we create a real impact on the ground, supporting the backbone of India's economy.

Role Description

This is a full-time on-site role located in Chennai for an Assistant Voice & Email Support. The Assistant Voice & Email Support will handle daily tasks such as responding to customer queries via phone and email, providing timely assistance, resolving issues, recording customer interactions, and following up on pending issues. The role also involves working closely with other teams to ensure customer satisfaction and maintaining accurate documentation of support activities.

Qualifications

  • Excellent communication skills in both voice and email support
  • Customer service skills and experience handling customer queries
  • Proficiency in resolving issues and providing timely assistance
  • Strong organizational skills and ability to maintain accurate documentation
  • Ability to work well in a team and collaborate with other departments
  • Basic computer skills and proficiency in using customer support software
  • High school diploma or equivalent; a bachelor's degree is a plus
  • Prior experience in a customer support role is desirable

  • voice assistant executive

    5 days ago

    Chennai, Tamil Nadu, India VISHRAG INSURANCE BROKING SERVICES PVT LTD Full time ₹ 15,000 - ₹ 1,80,000 per year

    HIRING FOR VOICE ASSISTANT EXECUTIVEJob Types: Full-time, FresherPay: From ₹15,000.00 per monthBenefits:Cell phone reimbursementHealth insurancePaid sick timeProvident Fund

  • Walk-in For International voice

    2 days ago

    Chennai, Tamil Nadu, India HTC Global Services Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Required Skills:Should have minimum 1 year of experience in International voice process (Technical support)Should have Excellent communicationRespond to and resolve IT support tickets via phone or chat.Troubleshoot hardware, software, and basic networking issuesEscalate complex problems to second-level support teamsMaintain accurate records and...

  • CRM Voice

    7 days ago

    Chennai, Tamil Nadu, India Clubinit HR Services Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company DescriptionClubinit HR Services offers a comprehensive range of HR solutions including recruitment, payroll processing, and HR Audit and Trainings.Role DescriptionThis is a full-time, on-site role for a CRM Voice position, for our Client, located in Chennai.The CRM Voice role involves managing customer relationships through effective communication,...

  • International Voice Process

    7 days ago

    Chennai, Tamil Nadu, India Fly Consulting Services Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: International Voice Process Associate.Location: ChennaiIndustry: [BPO / Customer Service / etc.]Job Overview:We're looking for a motivated International Voice Process Associate to join our team. In this role, you'll deliver outstanding customer service to international clients, primarily through voice support. The ideal candidate will have strong...

  • Virtual Assistants

    7 days ago

    Chennai, Tamil Nadu, India Infogrowth Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We seek a Consultant with 5+ yrs experience in IT consulting and 3+ yrs in virtual/voice assistants. Role involves designing, deploying, and managing business-facing solutions, stakeholder engagement, and working in GMT-3/4 shift remotely. Required Candidate profileExperienced consultant (5+ yrs) with expertise in virtual/voice assistants (3+ yrs),Agile...

  • International voice process

    4 days ago

    Chennai, Tamil Nadu, India HTC Global Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Required Skills:Should have minimum 1 year of experience in International voice process (Technical support)Should have Excellent communicationRespond to and resolve IT support tickets via phone or chat.Troubleshoot hardware, software, and basic networking issuesEscalate complex problems to second-level support teamsMaintain accurate records and...

  • voice process

    7 days ago

    Chennai, Tamil Nadu, India SARA INFOTECH Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Job Title: Inbound Voice Process AssociateJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Inbound Voice Process Associate. The ideal candidate will be responsible for handling a high volume of inbound calls from customers, addressing their inquiries, and resolving issues in a professional and efficient...

  • Voice Support Specialist

    16 hours ago

    Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 28,00,000

    Job OverviewWe are seeking an experienced and skilled professional to fill a challenging role in our International Voice department.The ideal candidate will possess excellent communication skills, have a strong background in customer support, and be able to work effectively in a team environment.Key Responsibilities:Assist customers with their inquiries and...

  • Senior Voice Analyst

    6 days ago

    Chennai, Tamil Nadu, India BNP Paribas Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position Purpose The main objective of this position would be to maintain, implement and administer secure, robust, stable, redundant, Voice and Video infrastructure. Propose latest technologies and innovation in Voice and VC domain. Help and support BAU team for any critical incident or task, interact with architecture team for designing IT Infrastructure....

  • Cisco Voice Engineer

    7 days ago

    Chennai, Tamil Nadu, India GlobalXperts Technology Full time ₹ 6,00,000 - ₹ 9,00,000 per year

    Job Title: Unified Collaboration EngineerLocation: Gurugram/Chennai (Work From Office)Experience: 2+ yearsShift : Based on projectKey Responsibilities:Deliver Professional Services (PS) for UC projects, including assessments, design validation, implementation, and migrationsSupport implementation, configuration, and troubleshooting of Cisco UC products...