Team Leader

4 days ago

Mumbai, Maharashtra, India WTW Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Job Opportunity For Women Returnees

We are delighted to share that we will be conducting a walk-in drive for women who are currently on a career break and wish to return to the corporate world will be taking place in October.

Date: Friday, 10th October 2025

Time: 12 PM - 2 PM

Location: WTW GDS, iTHINK Techno Campus, 7th Floor, A&B Wing, Off Pokhran, Road No. 2, Close to Eastern Express Highway, Thane (West) –

Designation: Team Leader (Business Support Team Supervisor )

Business Unit : Great Britain

Shift: Day Rotational Shift (6:30AM to 3:30PM &1:30PM to 10:30PM)

Location: Thane

Experience Required : Minimum 3 years' experience managing a team

Process & Stakeholder Management:

  • Deliver/ Manage KPI's and metrics in line with the prescribed targets
  • Prioritize and organize work according to business priorities.
  • Driving process improvements within team for improved efficiency, client experience or better risk controls
  • Periodic review of process risks and ensuring adequate controls are in place.
  • Meeting with stakeholders to discuss process related challenges and opportunities
  • Work with relevant stakeholders for effectively resolving escalations.
  • Complete ad-hoc tasks as directed by Manager.
  • Proactively support key initiatives that have been delivered to implement change.

Resource Planning:

  • Forecasting and planning of resource requirements
  • Manage resources efficiently through peaks and troughs in the business cycle.
  • Ensure contingency planning is in place for critical resources

People Management / Development:

  • Setting appropriate goals & expectations for the team and conducting regular progress reviews.
  • Work closely with individuals and groom them to their full potential.
  • Assessing and developing competency levels to make sure team members have the expertise needed to add value to the business.
  • Proactive identification of performance issues. Creating action plan and coaching them to improve performance.
  • Conduct 1-1 and team meetings in line with Operational Engagement Framework.
  • Managing attrition and absenteeism in the team.
  • Monthly nominations for SPOT award and R&R
  • Conduct and document half yearly and yearly appraisals for team members. Obtain feedback from Technical Leader
  • Recognize high performers and engage them with right opportunity

Top 5 Competencies

  • Focusing on Clients
  • Working in Teams
  • Driving Excellence
  • Influencing Stakeholders
  • Developing Talent

Required Qualifications, Skills, Knowledge, Experience

Qualifications:

  • Any Graduate / Postgraduate

Skills:

  • Excellent verbal and written communication skills.
  • Good Interpersonal skills
  • Good Analytical skills
  • Stakeholder Management

Qualifications:

  • Any Graduate / Postgraduate

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India WSP Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionWSP Civil & Bridge Engineering team is seeking Team Leaders- Bridge to be part of this established and experienced team working on exciting large-scale projects. Due to recent successes the team is growing and offers excellent opportunities for the right candidates seeking new and exciting opportunities. The successful candidate will form part of...

  • Team Leader

    1 week ago

    Mumbai, Maharashtra, India Taskus Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled Team Leader with 3 to 8 years of experience to lead our team in the BPO industry. The ideal candidate will have a strong background in Arabic language and excellent leadership skills.Roles and ResponsibilityManage and supervise a team of customer service representatives to ensure high-quality service delivery.Develop and...

  • Team Leader

    1 week ago

    Mumbai, Maharashtra, India Taskus Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Taskus is seeking a highly skilled Team leader Remote Desktop Support Technician with a minimum of 3years of relevant experience supporting international clients. As a Team Leader Remote Desktop Support Technician, you will play a vital role in ensuring the seamless operation of our clients' IT systemsby handling team, resolving technical issues and...

  • Team Leader

    6 days ago

    Mumbai, Maharashtra, India WSP Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    WSP Civil & Bridge Engineering team is seeking Team Leaders- Bridge to be part of this established and experienced team working on exciting large-scale projects. Due to recent successes the team is growing and offers excellent opportunities for the right candidates seeking new and exciting opportunities. The successful candidate will form part of an existing...

  • Team Leader

    6 days ago

    Mumbai, Maharashtra, India 18a4e676-e7a7-4f71-b579-7560ac6f7c47 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionBiznext, developed by VK Venture Pvt Ltd., is an advanced B2B2C digital platform that leverages technology to empower local Kirana stores. The platform enables these stores to become a comprehensive one-stop solution for various assisted digital and financial services. Biznext is dedicated to simplifying and digitizing operations for small...

  • Team Leader

    1 day ago

    Mumbai, Maharashtra, India Taskus Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We need someone who has the skills to call themselves a Leader. Someone withcollege or vocational school graduation as a qualification and has at least one (1) yearof relevant Team Leader experience managing at least 10+ teammates while working ina customer support role within an outsourcing or similar company. We need someonewith excellent verbal and...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India DeSimone Consulting Engineering Full time

    Job DutiesManaging allocated projects as a Team LeaderCommunicating and sharing resources with other Team Leaders as demands for resources ebb and flowEnsuring those under your supervision perform assigned tasks effectivelyMonitoring and reporting attendance, lateness, and extended break violationReporting to SDE's Operations Manager any and all issues...

  • Team Leader

    4 days ago

    Mumbai, Maharashtra, India V Group Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Vacancy NoVN15260Employment TypePermanentLocation CountryIndiaWork LocationMumbaiWho are V?As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment,...

  • Team Leader

    1 week ago

    Mumbai, Maharashtra, India Brookdale Senior Living Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Sub-DepartmentOutreach | Program AdvisoryJob posted onOct 01, 2025Employee TypePermanentExperience range (Years)5 years - 10 yearsFunctional AreaMaster Team NameAbout EmeritusEmeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It...

  • Team Leader

    5 days ago

    Mumbai, Maharashtra, India Naukri Hospitality Jobs Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We are looking for a skilled Team Leader to join our team in the wedding industry, with 3-7 years of experience. The ideal candidate will have a strong background in event planning and management.Roles and ResponsibilityManage and coordinate weddings, ensuring timely completion and exceeding client expectations.Lead and motivate a team of planners and...