
It Account Manager
3 days ago
Job Title: Mid-Level Account Manager
Location: Nagpur
Fulltime with Quantum Systems Technologies
Employment Type: Full-Time
Job Description:
Key Responsibilities
- Act as the primary point of contact for assigned IT service and consulting clients.
- Build and maintain strong C-level and stakeholder relationships to ensure alignment with client IT and business goals.
- Manage the end-to-end account lifecycle including onboarding, project delivery oversight, renewals, and escalations.
- Collaborate with delivery teams, technical consultants to ensure smooth execution of IT projects and managed services.
- Understand clients technology roadmap and business challenges to position the companys IT solutions and consulting services effectively.
- Lead contract negotiations and ensure commercial terms are met.
- Stay updated with IT industry trends, emerging technologies, and competitor offerings to provide consultative insights to clients.
Qualifications & Skills
- Bachelors degree in IT, Computer Science, Business Administration, or related field (MBA preferred).
- 5-7 years of experience in account management, Client Success Manager, or in a similar role within IT services, system integration, or consulting firms.
- Familiarity with emerging technology such as AI, Cloud, ERP, Cybersecurity, Infrastructure, and Application Development.
- Excellent relationship-building, negotiation, and presentation skills.
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite.
- Strong problem-solving and multitasking ability to manage multiple accounts and projects.
Regards
Vibha Patel
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