Fashion Consultant

Company Description

Aashni + Co, opened its flagship concept store in London's charming Notting Hill in 2012, pioneering the most desirable edit in Indian high fashion. The brand provides the residents of the United Kingdom with visionary South Asian designers, offering haute couture, ready-to-wear, jewelry, and accessories. Since its opening, Aashni + Co has become one of London's most sought-after luxury Indian fashion destinations, attracting attention from fashionistas and celebrities. The store is set over three floors with collections from renowned designers including Anamika Khanna, Manish Malhotra, and Sabyasachi.

Location:
Kala Ghoda, Mumbai

Department:
Retail Operations

Role Overview:

The Fashion Consultant is responsible for providing exceptional customer service, driving sales, and assisting clients in making informed fashion choices. This role combines sales expertise with fashion knowledge to create a personalized shopping experience while meeting sales targets and promoting the brand's products.

Key Responsibilities:

1. Customer Interaction and Sales: Greet and assist customers in a friendly and approachable manner, understanding their fashion preferences and needs to offer tailored guidance and product recommendations.
2. Drive sales by actively engaging with customers, highlighting features and benefits of products, and closing sales transactions. .
3. Product Knowledge and Styling Advice: Develop an in-depth understanding of the brand's products, features, materials, and collections to effectively convey their value and assist customers in making informed purchase decisions.
4. Provide style advice, offer outfit suggestions, and create complete looks to inspire and guide customers in their fashion choices. .
5. Sales Floor Management and Visual Merchandising: Maintain a visually appealing sales floor by organizing product displays, ensuring proper product placement, and contributing to the overall aesthetics of the retail space.
6. Assist in merchandising tasks, including restocking shelves, managing inventory levels, and ensuring a well-presented and organized environment. .
7. Customer Service Excellence: Deliver exceptional customer service by actively listening to customer inquiries, addressing concerns, handling returns or exchanges, and ensuring customer satisfaction throughout the sales process.
8. Build rapport with customers, establish long-term relationships, and follow up on their experience to encourage repeat business. .
9. Sales Targets and Reporting: Assist in achieving sales targets by contributing to the overall sales goals of the store or department.
10. Provide feedback to management regarding customer preferences, sales trends, and product performance. .
11. Team Collaboration and Support: Collaborate with the sales team, sharing knowledge, best practices, and contributing to a positive team environment.
12. Support colleagues and assist in maintaining a cohesive and efficient work environment.

Qualifications and Skills:

1. High school diploma required; a degree in Fashion Merchandising, Retail Management, or related fields is a plus.
2. Previous retail sales experience, preferably in fashion retail or a customer-facing role. Passion for fashion and trends with a good understanding of style aesthetics.
3. Strong interpersonal and communication skills to engage effectively with customers. Proactive and driven with a goal-oriented mindset to achieve sales targets.
4. Ability to multitask, prioritize, and work in a fast-paced retail environment. Knowledge of sales techniques, customer service principles, and retail operations.

Interested candidates with relevant experience may please apply with their updated resume on

Thanks and Regards,

HR

Aashni + Co