Concierge Manager

5 days ago

Bengaluru, Karnataka, India IQUE VENTURES Full time ₹ 2,40,000 - ₹ 3,60,000 per year
  • Responsible for overseeing all front-of-house hospitality, resident services, and concierge operations. This role ensures exceptional service delivery, smooth daily operations, and a premium living experience for all residents and guests.
  • Oversee daily concierge desk operations and ensure consistent high-quality service.

  • Manage resident inquiries, requests, and escalations with professionalism and efficiency.

  • Maintain detailed records of service requests, deliveries, bookings, and visitor approvals.

  • Serve as the primary point of contact for residents regarding amenities, events, and services.
  • Coordinate reservations for community amenities (lounges, meeting rooms, facilities, etc.).
  • Organize and support community events, gatherings, and wellness programs.
  • Build strong, positive relationships with residents to enhance satisfaction and engagement.
  • Oversee visitor management and access control procedures. Collaborate with security teams to ensure resident safety and building integrity.
  • Handle emergency procedures professionally and calmly.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹30,000.00 per month

Work Location: In person

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