Founder's Office
12 hours ago
We are hiring for a fast-growing SaaS startup building modern pricing and billing infrastructure. This is a high-ownership, operator-style Founder's Office role for candidates who enjoy solving ambiguous problems, building processes from scratch, and driving outcomes across teams.
You will work closely with founders and cross-functional leaders, taking responsibility for strategic initiatives, customer-facing work, product coordination, and operational problem-solving.
Key Responsibilities
- Lead customer-facing interactions across pre-sales, onboarding, and post-go-live success
- Understand customer needs and build custom demos/sandboxes
- Drive pilots, onboarding, and ensure successful implementation
- Monitor customer satisfaction and resolve issues proactively
- Act as the bridge between customers, product, and engineering teams
- Build documentation, processes, and playbooks from scratch
- Contribute to cross-functional projects: sales, operations, marketing, and more
Mandatory Requirements
- Minimum 4+ years experience in one of the following:
- Founder's Office / Ex-Founder / Product Manager / Sales / Customer Success
- Experience in startup or operator-style environments
- Strong strategic thinking & communication skills
- IIT graduate only (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati)
- Graduation year: 2016 onwards
- Comfortable working in US time zones
- Ability to execute hands-on, solve problems independently, and manage cross-functional workflows
Preferred (Not Mandatory)
- Experience in B2B SaaS implementation or solutions engineering
- Technical or computer science background
- Understanding of billing, revenue operations, or finance proce
Job Type: Full-time
Pay: ₹250, ₹330,000.00 per month
Benefits:
- Health insurance
Application Question(s):
- Which college you did your under graduation(UG)?
Education:
- Bachelor's (Required)
Work Location: Remote
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