Quality Analyst
2 days ago
Qualifications
- Bachelor's degree (any field) with 1-2 years of demonstrated experience as a Quality Analyst or in a comparable position
- Proven experience in delivering training and public speaking engagements
- Adept at generating reports and utilizing data analysis tools such as Microsoft Excel and Google Sheets
Skillset
- Strong analytical and detail-oriented skills
- Excellent communication and interpersonal abilities, adept at providing clear, actionable feedback
- Proven ability to work independently and manage multiple tasks efficiently
- Proficiency in written and spoken English
- Prior experience working on or supporting a Google Project is preferred
- Working knowledge of the Google Qasa Quality Tool is a plus
Selection Criteria
- Minimum Qualification: Graduate
- Minimum Experience: 1-2 years as a Quality Analyst or in a comparable position
- Location and Openings: Bangalore, Work from Office
- Shift: 24/7, Rotational Shift and Off
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