
Shopify International Voice Process and Query Handling
2 weeks ago
Title: Shopify International & Domestic Voice Process – Query Handling
Salary: ₹26,000 CTC + Incentives
Experience: Fresher eligible
Qualification: Undergraduate (UG) can apply
Working Days: 5 days working
Job Role:
- Handle customer queries over voice calls for both Domestic and USA clients
- Resolve issues and provide accurate solutions in a professional manner
- Ensure the process runs smoothly and customer satisfaction is achieved
- Maintain service quality while dealing with different types of customers
Requirements:
- Excellent English communication skills (verbal & written)
- Fluency in English is mandatory
- Comfortable speaking with Indian as well as US-based customers
- Problem-solving skills and a customer-first approach
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- do you have any experience in sales or voice process ?
- Whats your current in hand salary ?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
Location:
- Gurugram, Haryana (Preferred)
Work Location: In person
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