Shopify International Voice Process and Query Handling

2 weeks ago


Gurgaon, Haryana, India Career Crox Full time ₹ 2,60,000 - ₹ 3,50,000 per year

Title: Shopify International & Domestic Voice Process – Query Handling

Salary: ₹26,000 CTC + Incentives

Experience: Fresher eligible

Qualification: Undergraduate (UG) can apply

Working Days: 5 days working

Job Role:

  • Handle customer queries over voice calls for both Domestic and USA clients
  • Resolve issues and provide accurate solutions in a professional manner
  • Ensure the process runs smoothly and customer satisfaction is achieved
  • Maintain service quality while dealing with different types of customers

Requirements:

  • Excellent English communication skills (verbal & written)
  • Fluency in English is mandatory
  • Comfortable speaking with Indian as well as US-based customers
  • Problem-solving skills and a customer-first approach

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

  • How much do you rate your English communication skill out of 10?
  • do you have any experience in sales or voice process ?
  • Whats your current in hand salary ?

Education:

  • Higher Secondary(12th Pass) (Preferred)

Language:

  • English (Preferred)

Location:

  • Gurugram, Haryana (Preferred)

Work Location: In person



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