
International Voice Process
2 days ago
Hiring Alert International Voice Process (UK Telecom Inbound Voice)
Company Name: CogentHubCX.AI
Job Role: Customer Service & Upselling (Inbound UK Telecom)
Location: 756, Udyog Vihar Phase V Rd, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122022
Date of Joining: 1st September
How to Apply:
Click on "Apply Now" or share your CV at Malhar Ghoshal)
Job Highlights:
- Profile: International Voice Process (Customer Support + Upselling)
- Process Type: Inbound UK Telecom
- Location: Gurugram (On-Site)
- Shifts: Rotational (Any 9-hour shift between 12:30 PM 1:30 AM IST)
- Working Days: 5 Days a Week (2 Rotational Split Offs)
- Facilities: Home Drop Provided
Salary:
Freshers: 22,000 Take-Home + Lucrative Incentives
- Experienced: 30% Hike on Last CTC (Up to 5 LPA) + Incentives
Who Should Apply?
We are looking for energetic, fluent English speakers who are passionate about customer service and capable of identifying upselling opportunities.
This is a perfect opportunity for:
- Freshers looking to start a career in international BPO
- Experienced candidates from any voice process (domestic/international)
- Candidates with excellent spoken English and interpersonal skills
Key Responsibilities:
- Handle inbound customer queries for a leading UK telecom brand
- Provide accurate information and timely resolution
- Identify customer needs and recommend suitable upgrades/services (Upselling)
- Ensure customer satisfaction and maintain high service quality standards
Requirements:
- Minimum 12th Pass / Graduate (Any Stream)
- Strong command over spoken English
- Willingness to work in rotational shifts
- Prior BPO experience preferred but not mandatory
Why Join CogentHubCX.AI?
- Fast-growing AI-powered customer experience company
- Great exposure to international telecom clients
- Transparent growth and incentive structure
- Friendly, collaborative work culture
How to Apply:
Click on "Apply Now" or share your CV at Malhar Ghoshal)
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