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Assistant Manager, Professional Services
2 weeks ago
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
JOB DESCRIPTION JOB TITLE Professional Services Executive/ Sr Professional Service Executive BUSINESS UNIT / FUNCTION Vision Care India LOCATION Within India as defined by Business OBJECTIVES/ PURPOSE OF JOB
- Impart technical training of External/Internal Customers
- Co-working with Sales Team to groom in them technically while they are at work
- To improve the fitting skills of the Practitioners
- Creating confident CL practitioner through specialized training programs for Optometry colleges
- Establishing B+L Products in market basis Product science and others scientific resources
- Establishing Contact Lenses as an essential line of treatment for correcting refractive errors among Ophthalmology channel
- Medical Messaging during market visits to Eye Care professionals
- Product Troubleshooting
- Managing Patients complaint and following the company's protocols for documenting the same
- Implementing Complaint Management system at Vision care Distributors in coordination with sales team
- Maintain proper documentations of all the internal and external training activities
- Support Vision Care to increase profitability through high value & specialty lenses
- Expand & consolidate base of contact lens fitters for high value & specialty products.
- To increase the wearer base through effective training interventions
- To rout competition KEY ACTIVITIES/ RESPONSIBILITIES
- Train Internal/External customers.
- Groom sales force into a cutting-edge team
- Raise the overall quality of Eye Care in India through practitioner meets, conferences, educating the market through seminars and workshops
- Represent the Organization in Trade Seminars, Conferences & education programs SUPERVISE DIRECT REPORTS No SCOPE OF POSITION
- Expand & consolidate base of contact lens fitters and practitioner' loyalty
- Train internal & external customers KEY RELATIONSHIPS Doctors, Opticians & Optometrists QUALIFICATIONS/ TRAINING Bachelors/Masters in Optometry EXPERIENCE 2- 3 years of experience in optical industry
This position may be available in the following location(s): IN - Kolkata
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
[IF APPLICABLE] For U.S. locations that require disclosure of compensation, the starting pay for this role is between [$000,000.00 and $000,000.00] [or $ $00.00 per hour]. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.
[SHOULD BE INCLUDED WITH PAY TRANSPARENCY LANGUAGE IN THE PARAGRAPH ABOVE IF APPLICABLE] U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch + Lomb's Job Offer Fraud Statement .
Our Benefit Programs: Employee Benefits: Bausch + Lomb
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
