Retail Store Manager

3 days ago

Mumbai, Maharashtra, India Just In Time Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job description

We are seeking a highly motivated and experienced individual to join our team as a Retail Store Manager for our Global Watch Brands stores. As a pivotal member of our leadership team, you will be responsible for overseeing the day-to-day operations of the store, driving sales, and ensuring an exceptional customer experience.

Responsibilities:

Store Operations:

  • Manage all aspects of daily store operations, including opening and closing procedures.
  • Ensure the store is well-maintained, clean, and visually appealing at all times.
  • Monitor and manage inventory levels to optimize product availability.

Sales Leadership:

  • Drive sales growth and meet/exceed sales targets through effective staff management and motivation.
  • Provide guidance and support to sales associates to enhance their product knowledge and customer service skills.
  • Implement sales strategies and promotions to maximize revenue.

Customer Service:

  • Foster a customer-centric environment, ensuring an exceptional shopping experience.
  • Handle customer inquiries, complaints, and issues promptly and professionally.
  • Build and maintain strong customer relationships.

Team Management:

  • Recruit, train, and supervise store staff.
  • Create a positive and collaborative work environment.
  • Conduct regular performance evaluations and provide constructive feedback.

Financial Management:

  • Monitor and manage the store's budget, expenses, and financial performance.
  • Implement cost-effective measures to optimize profitability.

Security and Compliance:

  • Ensure adherence to security and safety protocols.
  • Comply with all relevant regulations and company policies.

Requirements:

  • Proven experience as a Retail Manager, preferably in the Watch Industry.
  • Excellent communication and customer service abilities.
  • Familiarity with inventory management and sales techniques.

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