IT Manager

About the company:

As a globally recognized leader in online trading, IC Markets combines cutting-edge technology with a high-performance IT culture. This role offers the opportunity to lead critical infrastructure and security operations within a modern and fast-growing organization. Join us to shape the future of IT operations in our India office while contributing to the success of a global fintech powerhouse.

Position Overview

IC Markets is seeking a seasoned and proactive IT Manager to lead the full spectrum of IT operations for our India office. This strategic role will serve as the local head of IT, responsible for managing infrastructure, systems, cybersecurity, service delivery, and IT personnel. The ideal candidate brings a balanced mix of technical expertise, hands-on system administration skills, and leadership capabilities. You will play a key role in supporting a secure and scalable IT environment, managing technologies such as Active Directory, Google Workspace, Firewalls, and enterprise network infrastructure, while aligning with our global IT and cybersecurity standards.

Key Responsibilities

IT Operations & Team Leadership

● Lead and manage the local IT team across helpdesk, infrastructure, and systems functions.

● Ensure 24/7 availability and performance of IT systems, including hardware, software, and networking.

● Act as the final escalation point for technical issues, providing hands-on support where needed.

● Oversee IT onboarding/offboarding and enforce access control policies and role-based permissions.

● Maintain accurate inventory of all IT assets, licenses, and configurations.

System Administration

● Administer and maintain on-premise and cloud-based servers (Windows/Linux).

● Manage Active Directory, Group Policy, DNS, DHCP, and system patching.

● Maintain and support Google Workspace, (Gmail, Drive, etc.) and Microsoft 365.

● Ensure system resilience through backup solutions, regular testing, and capacity planning. Implement and manage device compliance, software deployment, and policy enforcement.

Network & Firewall Management

● Oversee LAN/WAN operations, including switches, routers, firewalls, enterprise Wi-Fi, and VPNs.

● Manage enterprise-grade firewalls (e.g., Fortinet, Palo Alto, Cisco) and ensure secure perimeter configurations.

● Continuously monitor network performance, resolve bottlenecks, and implement redundancy strategies.

● Coordinate upgrades, network segmentation, and secure remote access controls.

Cybersecurity & Compliance

● Enforce corporate cybersecurity policies locally, ensuring secure infrastructure and endpoints.

● Deploy and monitor endpoint protection, MFA, data loss prevention (DLP), and patch management.

● Support internal audits and maintain compliance with frameworks such as ISO 27001.

● Assist in the development and execution of disaster recovery and business continuity plans.

● Log and respond to security events and coordinate with the global Security Operations Center (SOC).

Vendor & Procurement Management

● Maintain relationships with local IT vendors, ISPs, and service providers.

● Oversee IT procurement, license renewals, and hardware/software budgeting.

● Ensure cost-effective operations while maintaining enterprise-grade service reliability.

Cross-Functional Collaboration

● Work closely with global IT, DevOps, and Information Security teams on shared infrastructure and cloud initiatives.

● Provide insights into technology improvements from a local operational perspective.

● Regularly report on IT metrics, system performance, risks, and recommendations to senior leadership.

Candidate Profile

Minimum Requirements

● Bachelor's degree in Information Technology, Computer Science, or a related field.

● 8+ years of progressive IT experience, with a minimum of 3 years in a team leadership or managerial capacity.

● Proven experience in:

○ System Administration (Windows/Linux)

○ Active Directory & Group Policy

○ Google Workspace administration

○ Network Infrastructure and Firewall Management

○ Endpoint management and IT support services

● Strong understanding of security frameworks, especially ISO 27001, and regulatory IT compliance.

● Excellent leadership, communication, and troubleshooting skills. Preferred Qualifications

● Experience in financial services, fintech, or other regulated industries.

● Familiarity with public cloud platforms (AWS, Azure, or GCP).

● ITIL Foundation certification or similar service management framework.

● Exposure to endpoint management tools (e.g., Microsoft Intune, Jamf).

● Experience with SIEM tools or centralized logging (e.g., Splunk, ELK stack).

Job Type: Full-time

Pay: ₹1,500, ₹2,500,000.00 per year

Work Location: In person