Senior Coordinator
5 days ago
Role & responsibilities
- To ensure the timely and efficient collection of outstanding receivables by managing a high-value customer portfolio, minimizing bad debt risk, reducing Days Sales Outstanding (DSO), and supporting overall cash flow optimization through effective communication, root cause resolution of payment delays, and proactive stakeholder collaboration.
- Manage a portfolio of complex and high-value accounts, ensuring timely collections in line with company targets.
- Proactively follow up on overdue invoices via email and phone.
- Analyze customer accounts and payment trends to identify and mitigate credit risk. Coordinate with sales, billing, and customer service teams to resolve disputes Escalate problematic accounts and recommend action plans
- Track and report on collection KPIs such as DSO, aging, and promise-to-pay metrics. Document all collection activity accurately in the FSCM system.
- Timely payment application
Preferred candidate profile
Graduate or postgraduate with good academic record
Good understanding of accounting standards
Exposure to SAP would be preferred, good excel skills
Minimum 5-7 years experience, shipping industry would be preferred
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