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Customer Support Executive

2 weeks ago


Delhi, Delhi, India Roadcast Full time ₹ 5,00,000 - ₹ 10,00,000 per year

About RoadCast:

RoadCast is a leading logistics automation platform, providing AI-powered mobility management solutions. We value exceptional customer service and seamless operations.

Job Overview:

We are seeking a Customer Care Executive with excellent English communication skills to manage customer inquiries, resolve issues, and ensure satisfaction.

Key Responsibilities:

  • Handle customer calls, emails, and chats.
  • Provide accurate product and service information.
  • Resolve complaints efficiently.
  • Document interactions and collaborate with teams.

Qualifications and Skills:

  • 1-2 years of customer service experience.
  • Excellent English communication skills.
  • Strong problem-solving and multitasking abilities.
  • Basic computer knowledge; CRM experience is a plus.

Benefits:

  • Competitive salary and incentives.
  • Career growth opportunities.
  • Inclusive and supportive work environment.