Manager- Global HR Operations

1 day ago

Mumbai, Maharashtra, India Piramal Pharma Limited Full time US$ 90,000 - US$ 1,20,000 per year

HR process excellence

  • Design, implement and continuously improve HR processes to consistently deliver a superior and personalized employee experience
    •Overseeing the full onboarding lifecycle to deliver a smooth, engaging experience that enhances employee satisfaction and drives early performance
    •Responsible to establish effective metrics and efficient delivery of HR operations across the employee life cycle, post onboarding
    •Identify process / sub-process automation opportunities and partner with HRIT team for implementation

Employee master

  • Define data quality norms and ensure accuracy & completeness of employee masters (financial and non financial) in Oracle fusion
    •Establish internal control mechanisms for periodic validation of employee data for accuracy and completeness

HR helpdesk

  • Ensure resolution of employees and BHRs queries through internal case management tool (ihelp) within 0-2 days. Continuously provide training to team members to effectively resolve queries.
    •Organize awareness sessions for employees and enhance usage of Employee self service options in HRMS
    •Periodically review and refine templates & categories configured in iHelp
    •Work with technology team for continuous training of PiRo (HR Chatbot) basis employees queries and upgrades
    •

HR policy board governance

  • Track and ensure that updated HR policies are hosted on HRMS for all entities in scope
    •Monitor policies renewal schedule and notify BHRs/Total Rewards team review
    •

Payroll and compliance support

  • Validate and sign off employee master (financial and non financial) and variable inputs for monthly payroll

Governance and Stakeholder management

  • Plan & conduct periodic governance meeting with all internal customers - Business HR teams
    •Implement agreed action plan and keep stakeholders informed

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