Process Associate
2 days ago
Position:
Process Associate
Location:
India (Remote)
Employment Type:
Full Time
Schedule:
Monday to Friday, Day Shift
Experience:
0–2+ Years in Operations, Back Office Processing, Data Management, or Customer/Business Support
Company Description
Scry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI, insurance, logistics, and industrial enterprises to drive efficiency, insight, and compliance. Our solutions include Auriga for conversational AI, Collatio for document intelligence, and Concentio for cognitive IoT and operational intelligence. We help enterprises automate complex workflows, monitor field operations, and extract real-time insights from structured and unstructured data.
We are looking for a Process Associate to support high-volume, accuracy-critical operational workflows across data processing, document handling, validation, and reporting.
Role Overview
As a Process Associate, you will work on day-to-day operational tasks that require close attention to detail, speed, and consistency. You will support internal teams by processing, validating, and updating records, ensuring workflows meet defined SLAs and quality benchmarks. This role is ideal for someone who is process-driven, comfortable working with data, and eager to learn enterprise operations.
Key Responsibilities
Process Execution and Operations Support
Execute assigned workflows such as data entry, verification, reconciliation, and document processing
Follow defined SOPs and checklists to ensure consistent and compliant output
Maintain accurate records in internal tools, trackers, and workflow systems
Data Accuracy and Quality Control
Validate outputs for completeness, correctness, and formatting standards
Identify mismatches, missing fields, or anomalies and escalate to the lead when required
Support periodic QA reviews and rework tasks to maintain quality thresholds
SLA and Productivity Management
Deliver tasks within timelines while meeting daily/weekly productivity targets
Track progress against queues and update status reports as needed
Support peak workload handling and time-sensitive processing requirements
Collaboration and Continuous Improvement
Coordinate with team leads, operations managers, and cross-functional stakeholders
Share recurring issues, edge cases, and process gaps to improve SOPs
Assist in documenting workflow changes and updating templates or checklists
Required Qualifications and Skills
0–2+ years of experience in operations, back-office processing, data entry, or support roles
Strong attention to detail and comfort working with repetitive, high-volume tasks
Basic proficiency with Excel/Google Sheets (filters, sorting, simple formulas)
Good written communication for internal updates and issue reporting
Ability to follow SOPs, meet SLAs, and work independently in a remote setup
Familiarity with document workflows (PDFs, forms, invoices, statements) is a plus
Our Ideal Candidate
Is process-oriented and consistent with quality
Learns quickly and can adapt to changing workflow requirements
Is comfortable working with structured trackers and operational tools
Takes ownership of tasks and escalates issues early and clearly
Enjoys working in a fast-paced, execution-heavy environment
If this role interests you, follow our page to stay updated on more job opportunities and insights into how AI platforms are scaling securely and reliably in enterprise operations environments.
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