Head of Delivery

3 days ago

Thiruvananthapuram, Kerala, India InApp Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Experience: 18+ years

Role Overview

We are seeking a Head of Delivery to scale our delivery organization and lead its transformation. The role

demands strong governance, operational excellence, and the ability to build future-ready teams that deliver

consistent value to global clients Key Responsibilities

Delivery Leadership & Strategy

Provide overall leadership and direction to all delivery units across accounts and service

lines, overseeing a 450+ member workforce.

Define and implement delivery strategies, frameworks, and processes to achieve

predictable, high-quality outcomes.

Establish best-in-class governance mechanisms, project management practices, and delivery

KPIs to ensure scalability.

Operational Excellence & Transformation

Drive adoption of automation, engineering efficiency, and AI-enabled practices to enhance

delivery productivity.

Standardize and optimize delivery processes across projects to ensure consistency, agility,

and scalability.

Enable cross-functional collaboration with Account Management, Technology, and Support

teams for seamless client value delivery.

Talent & Capability Development

Build, mentor, and retain a high-performing delivery leadership team capable of driving large-scale programs.

Foster a culture of continuous learning, innovation, and engineering excellence within delivery teams.

Develop future-ready capabilities by aligning talent development with emerging technologies and market needs.

Client Value & Relationship Management

Serve as an executive sponsor for delivery engagements, ensuring proactive governance and

timely resolution of escalations.

Collaborate closely with Account Management teams to align delivery excellence with client

expectations and long-term partnerships.

Represent the company in client discussions, industry forums, and strategic engagements

when required. Key Requirements

Experience: 18+ years in IT services, with at least 5+ years in senior delivery leadership roles.

Proven experience in scaling delivery operations in mid-size or fast-growing IT services companies.

Candidates from large IT organizations with transformation experience are also encouraged.

Strong track record in setting up delivery governance, processes, and frameworks to support growth.

Exposure to automation, engineering efficiency, DevOps, and AI/ML adoption in delivery contexts.

Experience in managing delivery teams of 400+ professionals across geographies and multiple

accounts.

Excellent stakeholder management, with the ability to influence C-level executives and global clients.

Strong people leadership skills with the ability to build, mentor, and retain top delivery talent. Competencies & Leadership Traits

Strategic thinker with execution excellence.

Strong change management and transformation leadership.

Customer-centric with a focus on delivery predictability and value creation.

Ability to thrive in a fast-paced, growth-oriented environment.

Collaborative leadership style with high accountability and ownership What We Offer

Opportunity to represent a CMMI Level 5 certified services provider with a global delivery model.

An opportunity to shape and scale the delivery organization of a fast-growing IT services company.

A leadership role with direct impact on transformation, including processes, governance, and

adoption of modern technologies.

A collaborative culture that values innovation, ownership, and customer-centricity.

Competitive compensation, benefits, and the chance to work closely with the executive leadership

team in driving the company's growth journey.

  • Head of Delivery

    1 week ago

    Thiruvananthapuram, Kerala, India HiringSign Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Trivandrum / KochiPosted 6 hours agoPosition: Head of DeliveryExperience: 18+ yearsLocation: Trivandrum / KochiRole OverviewOne of our clients seeking a Head of Delivery to scale their delivery organization and lead its transformation. The role demands strong governance, operational excellence, and the ability to build future-ready teams that deliver...

  • Territory Head

    4 days ago

    Thiruvananthapuram, Kerala, India Logic School of Management Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Job Role and Responsibilities:Communication & Relationship Building:Engage with target audiences to build and nurture long-term customer relationships.Establish and maintain partnerships with schools, colleges, and other educational institutions.Marketing & Campaign Management:Assist in the development and execution of marketing plans, advertising...

  • Service Delivery Intern

    1 week ago

    Thiruvananthapuram, Kerala, India Kran Consulting Pvt. Ltd Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    DescriptionService Delivery Intern (IT Support) will serve as the primary liaison between the support head and the project team, ensuring successful project delivery, client satisfaction, and quality. The role supports efficient and high-quality service operations by coordinating activities, resolving issues, and contributing to process improvement....

  • Service Delivery Intern

    1 week ago

    Thiruvananthapuram, Kerala, India Kran Consulting Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Description :Service Delivery Intern (IT Support) will serve as the primary liaison between the support head and the project team, ensuring successful project delivery, client satisfaction, and quality. The role supports efficient and high-quality service operations by coordinating activities, resolving issues, and contributing to process improvement....

  • Branch Head

    2 weeks ago

    Thiruvananthapuram, Kerala, India 0369f722-c11b-4220-ac43-458aafe80834 Full time ₹ 36,00,000 - ₹ 56,00,000 per year

    Company: Leading IATA-Approved Travel Agency (Head Office – London)Divisions: Air Ticketing, Holidays, Visa Services & Study AbroadPosition OverviewWe are seeking an experienced and dynamic Branch Head to lead and manage our Trivandrum office. The ideal candidate will be responsible for overseeing all divisions of the company, ensuring seamless operations...

  • Head of Kindergarten

    6 days ago

    Thiruvananthapuram, Kerala, India SHANTHINIKETAN SCHOOL Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Head of KindergartenReports To: PrincipalLocation: Kunnumpuram, Peyad. In addition, regular visits to preschools at Kattakada and Vazhuthacaud are mandatoryJob Type: Full-timeAbout the Role: Shanthiniketan School is looking for a dynamic and experienced Head of Kindergarten to lead our early years programme and oversee the smooth functioning of feeder...

  • b2b delivey boy

    2 weeks ago

    Thiruvananthapuram, Kerala, India BANGLAVIL GROUP OF COMPANIES Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job PurposeTo safely and efficiently deliver cakes and bakery products to customers, ensuring timely delivery, proper handling, and excellent customer service.Key ResponsibilitiesA. Delivery OperationsDeliver cakes, pastries, and bakery products to customer locations within assigned routes.Ensure timely, accurate, and safe delivery of fragile items...

  • Assistant Finance Manager

    22 hours ago

    Thiruvananthapuram, Kerala, India Malabar Group of Companies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Summary:Playaza Entertainments is seeking a detail-oriented and proactive Assistant Manager Finance and Accounts to support the financial operations of our entertainment business. The ideal candidate will have strong analytical skills, a solid understanding of accounting principles, and experience in managing financial reporting, compliance, and...

  • Chief Technical Advisor

    1 week ago

    Thiruvananthapuram, Kerala, India ShellSquare Softwares Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Company DescriptionShellSquare Softwares Private Limited leverages its digitalization expertise to optimize offshore production costs in the oil and gas industry. By providing solutions to store, visualize, and analyze data, ShellSquare empowers clients to make smarter decisions and detect anomalies during drilling operations, leading to cost savings....

  • Senior Admission Counselor

    2 weeks ago

    Thiruvananthapuram, Kerala, India National Institute of Medical Coding Academy Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Processing of enquiries receivedUploading the leads into ERP, regular follow-ups based on the scheduled date and updating status.Sending mails, SMS and WhatsApp to interested students.Call cold/warm leads (as provided)Get students to walk-into the officeDaily reports to be sent to respective heads as per formatCounsel students (from all sources) and convert...