Admission Counsellor

2 weeks ago


Pune, Maharashtra, India Hunt Mantra Full time ₹ 2,00,000 - ₹ 2,40,000 per year

About TopMentor

TopMentor is India's most trusted projects and placements-driven e-learning platform, offering mentorship-led programs in Generative AI, Data Science, Data Analysis, Full Stack Development, and Cyber Security. We empower learners through live training, personalized mentorship, and real-world projects to help them build successful tech careers.

Job Overview

As a Customer Relationship Manager (CRM) at TopMentor, you will be the first point of contact for aspiring learners. Your primary responsibility will be to connect with potential students, understand their career goals, explain our course offerings, and guide them toward enrolling in the right program.

This role is ideal for individuals with strong communication skills, a passion for education, and a goal-oriented mindset.

Key Responsibilities

  • Connect with potential learners through inbound and outbound calls.
  • Understand their learning objectives, background, and career aspirations.
  • Present and explain TopMentor's course offerings clearly, focusing on Generative AI, Data Science, and Data Analysis programs.
  • Build rapport and trust to drive course enrollments and meet monthly targets.
  • Maintain and update lead details, follow-ups, and status accurately in the CRM system.
  • Coordinate with the marketing and academic teams to ensure smooth onboarding and learner satisfaction.

Qualifications & Skills

  • Education: Any graduate (Bachelor's degree required).
  • Experience: 0–2 years in sales, counseling, or customer relationship management (preferred).
  • Excellent verbal communication and interpersonal skills.
  • Goal-driven, empathetic, and confident in handling objections.
  • Basic computer proficiency and familiarity with CRM tools.

Why Join Us

  • Opportunity to be part of a fast-growing EdTech brand.
  • Dynamic, performance-driven work environment.
  • Growth and learning opportunities in the education and technology sector.

Role Category: Customer Success, Service & Operations – Other

Industry Type: Education / Training

Department: Customer Success, Service & Operations

Contact: HR Manager - Toral

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time
  • Paid time off

Work Location: In person



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