Technical Account Manager

2 days ago

Bengaluru, Karnataka, India Sprinto Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 250+ employees & helping 2000+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding, including our latest Series B round.

The Role At Sprinto, we're redefining how businesses achieve compliance and security, ensuring a seamless, innovative experience for our customers. As a Technical Account Manager, you'll be the strategic advisor to senior stakeholders—founders, CXOs, and CISOs—helping them implement global security and compliance standards. You'll play a critical role in driving successful onboarding, troubleshooting technical challenges, and ensuring customers maximize the value of Sprinto's platform. What does a typical day look like?
  • Own the onboarding process – Guide customers through the implementation of products and platforms, ensuring that compliance objectives align with business goals.
  • Engage with senior stakeholders – Build trusted relationships with founders, CXOs, and security leaders, providing expert guidance on security frameworks and best practices.
  • Drive technical adoption – Troubleshoot integration issues, provide technical recommendations, and ensure a seamless Sprinto deployment tailored to each customer.
  • Collaborate cross-functionally – Act as the primary bridge between customers and internal teams (Product, Customer Support, Compliance) to resolve challenges and drive improvements.
  • Monitor customer pulse – Track key performance indicators (onboarding speed, satisfaction scores, and issue resolution times) to enhance customer experience.
  • Advocate for customer needs – Gather feedback, identify trends, and contribute to product enhancements that improve security and compliance experiences.
  • Ensure continuous improvement – Optimize onboarding processes, documentation, and internal workflows to enhance efficiency and scalability.
What would make you a good fit for this role?
  • Experience in onboarding and implementation is a must.
  • 3-5 years of overall experience, including at least 2 years in Technical Account Management, Customer Success, or similar roles within a SaaS or technology-driven environment.
  • Technical problem-solving skills, with the ability to troubleshoot integrations and recommend tailored solutions.
  • Excellent communication skills – Ability to simplify complex security concepts for both technical teams and C-suite executives.
  • Proficiency in cloud platforms (AWS, Azure, GCP) and tools like Jira, Confluence, and Slack is a plus.
  • Relevant certifications- (CISSP, CISM, ISO 27001 Lead Implementer) are highly preferred.
Benefits at Sprinto
  • Remote First Policy
  • 5 Days Working With FLEXI Hours
  • Group Medical Insurance (Parents, Spouse, Children)
  • Group Accident Cover
  • Company Sponsored Device
  • New Skill Development Policy
CX_POD We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

  • Technical Account Manager

    4 days ago

    Bengaluru, Karnataka, India McLaren Strategic Solutions (MSS) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Technical Account Manager (Bangalore | 5+ Years of experience) Seeking a proactive Technical Account Manager to manage client accounts, nurture relationships, and ensure continuous staff augmentation requirements. Ideal for candidates with a strong technical background and client engagement skills. Key Responsibilities • Act as the primary point of contact...

  • Technical Account Manager

    1 week ago

    Bengaluru, Karnataka, India Okta Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Join our team Were building a world where Identity belongs to you.About the Team: The Technical Account Manager (TAM) at Okta will specialize in enterprise identity, focusing on Workforce Identity Cloud (WIC) and Customer Identity Solution (Okta CIAM). The role involves providing customers with strategic technical guidance on Okta's comprehensive suite of...

  • Technical Account Manager

    3 days ago

    Bengaluru, Karnataka, India f883844f-8e43-4b99-97b8-a361cb06cf55 Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company Description is an innovative AI work companion designed to enhance productivity and drive higher revenue for GTM functions. Operating as a single intelligent window, it delivers real-time intelligence and step-by-step guidance to streamline workflows and improve business outcomes. The platform combines simplicity and efficiency, offering a unified...

  • Technical Account Manager

    2 days ago

    Bengaluru, Karnataka, India Hireginie Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Technical Account ManagerOur Client:A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps...

  • Technical Account Manager

    6 days ago

    Bengaluru, Karnataka, India SHIELD Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are...

  • Technical Account Manager

    1 week ago

    Bengaluru, Karnataka, India Talentiser Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Hi,One of our Client is seeking a Technical Account Manager who will be responsible for working with and supporting the customer to derive Operational Value and Success from the Client solutions.Responsibilities will include primary responsibility, post initial Go Live, for the Day to Day Functional, Operational and Usability enablement for Customers.The...

  • Technical Account Manager

    1 week ago

    Bengaluru, Karnataka, India Cherry Merry Home Foods Full time ₹ 2,50,000 - ₹ 3,70,270 per year

    Job Title: Pre-Sales Engineer / Assistant Manager – OEM & Key Account Sales (HVAC & BMS Solutions)Job SummaryWe are seeking a dynamic and technically proficient Pre-Sales Engineer / Assistant Manager to lead key client relationships and OEM partnerships in the HVAC, Building Management Systems (BMS), and Energy Management sectors. The role combines...

  • Technical Account Manager

    24 hours ago

    Bengaluru, Karnataka, India Guidewire Software Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    SummaryWhy Guidewire?As a team, our mission is to provide distinguished consulting and support services to prospects, partners, and customers which result in 100 percent referenceable customers which guides us in all that we do.Guidewire has pursued one mission from its founding as a company in 2001. To be the pre-eminent provider of next-generation core...

  • Technical Account Manager

    2 days ago

    Bengaluru, Karnataka, India Guidewire Software, Inc. Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    India - BangaloreCustomer Success/Full time/HybridWhy Guidewire?As a team, our mission is to provide distinguished consulting and support services to prospects, partners, and customers which result in 100 percent referenceable customers which guides us in all that we do. Guidewire has pursued one mission from its founding as a company in 2001. To be the...

  • Technical Account Manager

    3 days ago

    Bengaluru, Karnataka, India Samsara Full time ₹ 1,20,000 - ₹ 5,00,000 per year

    Who we areSamsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...