Business System Analyst 2

1 week ago

Dehra Dūn, Uttarakhand, India Cynet Systems Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Business Systems Analyst

Join an award-winning and talented organization that delivers world-class workforce solutions. Working within a dynamic and collaborative team of recruitment, sales, and operations professionals, you will apply your analytical mindset and problem-solving skills to translate business requirements into system and process improvements that drive efficiency, scalability, and growth of our business.

What will you be doing day to day?

  • As a Business Systems Analyst (BSA), youll play a key role in bridging business needs with next-generation AI and automation solutions that enhance efficiency across departments, including Sales, Recruiting, Payroll, Billing, and Finance.
  • You'll collaborate with business users to understand processes, define automation opportunities, translate requirements into actionable solutions for developers, and ensure smooth adoption across the organization.
  • Serve as the bridge between business users and technical developers. Ensure developers clearly understand business requirements, workflows, and usability needs to create intuitive, user-friendly applications.
  • Lead Systems Testing and User Acceptance Testing (UAT) to validate that developed solutions meet business needs, ensure quality delivery, and document any enhancements or issues.
  • Create user guides, conduct training sessions, and support end users during and after go-live to ensure smooth adoption of new tools and processes.
  • Gather feedback from end users post-implementation and collaborate with the development team to optimize features and improve user experience.

Your Experience:

  • Experience: 5+ years as a Business Systems Analyst or similar role supporting process automation or system implementations.
  • Education: Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
  • Preferred: Experience working with Gen AI, LLMs, RAG, ML, and Automation frameworks, low-code/no-code tools, or process automation platforms (e.g., Power Automate, AppSheet, UiPath, or custom in-house tools).
  • Prior experience working as a QA or in Quality Assurance is a big plus
  • Understanding of US Staffing or back-office operations (payroll, billing, recruiting) is highly desirable
  • Familiarity with AI/automation use cases and their practical business applications.
  • Highly organized with strong attention to detail and follow-through.
  • Collaborative, proactive, and comfortable working with both technical and non-technical stakeholders.

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