DR Specialist

Short department description:

Allianz Technology's A-IF02CDC department delivers a strategic IT Disaster Recovery Resiliency Orchestration Service to over 20 Allianz entities, covering hundreds of mission-critical applications. This service ensures operational continuity and business resilience through cutting-edge automation and orchestration technologies.

We are looking for a seasoned Amelia Automation & AIOps Specialist with a strong background in AI-driven automation and orchestration, combined with solid experience in Disaster Recovery (DR) for enterprise IT environments.

This role places a primary focus on designing and implementing automation solutions using Amelia, while leveraging your DR knowledge to ensure those workflows are operationally resilient, regulatory compliant, and recovery-ready. You'll be at the intersection of AI, infrastructure automation, and DR orchestration—bringing intelligence and efficiency to critical IT operations.

Key Tasks:

• Design, develop, and maintain intelligent automation workflows using the Amelia AIOps platform, integrating conversational AI, cognitive agents, and adaptive process logic to streamline IT operations.
• Implement and optimize Amelia-driven orchestration solutions by leveraging Generative AI and agentic frameworks (e.g., Langchain, AutoGen, Semantic Kernel, LangGraph) to enable dynamic response and decision-making capabilities.
• Integrate Amelia automation with enterprise IT ecosystems, including ITSM tools (ServiceNow), observability platforms (Splunk, Dynatrace), cloud environments (AWS, Azure, GCP), and DevOps pipelines.
• Develop and maintain reusable automation components, APIs, and integrations (REST, GraphQL, Kafka) to ensure scalable and modular automation architectures.
• Utilize AI/ML models (built using frameworks like TensorFlow, PyTorch, Huggingface) to enhance anomaly detection, root cause analysis, and predictive automation within Amelia workflows.
• Build and manage infrastructure-as-code (IaC) and automation scripts using tools such as Ansible, Terraform, and scripting languages (Python, Bash, Java) to support orchestration and self-healing capabilities.
• Support the automation of Disaster Recovery (DR) workflows, ensuring failover/failback processes are effectively orchestrated and aligned with RTO/RPO requirements across infrastructure and application layers.
• Lead the onboarding of new applications and services to the DR resiliency automation platform, customizing automation paths to meet organizational recovery policies and compliance needs.
• Collaborate with DR, IT Ops, and Cloud teams to ensure all DR workflows are validated, tested, and audit-ready, with automation logs and dashboards built into the Amelia environment.
• Support incident and problem management processes of DRRO service
• Contribute to the evolution of automation and DR best practices, incorporating the latest advances in AIOps, Generative AI, and cloud-native tooling into operational standards.

Qualification, education, work experience:

Bachelor's or Master's degree in Computer Science, Business Information Systems, or related field, or equivalent practical experience.

7+ years of experience in AI, Automation, and AIOps, with expertise in enterprise automation and orchestration solutions.

Extensive hands-on experience with Amelia AIOps, including workflow development, system integration, and automation of IT operations.

Proficient in automation scripting (Python, Bash, PowerShell) and developing intelligent workflows for IT operations and disaster recovery.

Strong understanding of disaster recovery principles, including RTO/RPO strategies, and experience automating recovery processes.

Solid experience with cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), and orchestration tools (Argo, Helm).

Familiar with infrastructure technologies (VMware, networking, storage, backup/recovery, Commvault) and ITSM/ITOM platforms (e.g., ServiceNow, Splunk).

 Expertise in Generative AI frameworks (Langchain, AutoGen, Semantic Kernel) and AI/ML techniques using TensorFlow, PyTorch, and Huggingface. Skilled in using automation tools (Ansible, Puppet, Terraform) and API integrations (REST, GraphQL, Kafka).

Strong interpersonal skills and ability to consult with both technical and non-technical stakeholders.

Fluent in English; German is a plus.

Relevant certifications in cloud platforms and AI/automation technologies are advantageous.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.