Avaya IVR – Senior Application Developer

2 weeks ago


Bengaluru, Karnataka, India DICETEK LLC Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Avaya IVR – Senior Application Developer

  • Development of Avaya EP IVR applications in AOD , Avaya Orchestration Designer 7.x and above
  • Implementation of Avaya Experience Portal – AEP 7.x or above
  • Responsible for overall LLD , data /call flow development of sophisticated IVR applications in Avaya OD & AEP
  • Configuration/Monitoring of IVR applications and troubleshooting AEP
  • Design and development of database for IVR applications
  • Good understanding of services integration; JSON / REST and SOAP/XML services
  • Very good understanding of VDNs , Skills and Telecom related adjuncts
  • Knowlegde of supporting applications for IVR and Telecom/Contact Center Technology; ACM, CTI, AES, CMS etc.
  • Good communication skills and able to liaise with diverse teams in IT and Business throughout solution lifecycle
  • Support to Business team, on site/on call during application testing and production issue resolution
  • Technical Writing Skills - Prepare functional and technical documentation ; IVR Call Flow, LLD, Approach Document etc
  • Adherence to Project Lifecycle (SDLC) with full compliance to IT policies and procedures ensuring quality software delivery to business/stakeholders
  • Domain exposure – Banking, Government, Hospitality, Airways/Airports verticals
  • Speech and Voice Technologies - Voice Biometrics (Nuance Vocal Password ), Speech Recognition (Nuance Recognizer) Solutions
  • Cloud CX – Added advantage of awareness of Cloud CX implementation on Avaya or any other vendor.

Experience: Minimum 6-8 years.



  • Bengaluru, Karnataka, India Dicetek LLC Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Development of Avaya EP IVR applications in AOD , Avaya Orchestration Designer 7.x and aboveImplementation of Avaya Experience Portal – AEP 7.x or aboveResponsible for overall LLD , data /call flow development of sophisticated IVR applications in Avaya OD & AEPConfiguration/Monitoring of IVR applications and troubleshooting AEPDesign and development of...

  • IVR Developer

    2 weeks ago


    Bengaluru, Karnataka, India FIS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of Business AdministrationTravel Percentage :0%IVR DeveloperAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology....


  • Bengaluru, Karnataka, India Avaya Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    About Avaya Avaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections.The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.We believe...


  • Bengaluru, Karnataka, India Sourceright Technologies Full time

    Job Description- Strong understanding of IVR Application Testing, IVR Performance Testing, Outbound Testing- Strong understanding of RESTful and SOAP APIs.- Proficiency in Postman, Rest Assured, SoapUI, or similar API testing tools.- Experience with API automation using Java.- Familiarity with SQL for database validation.- Knowledge of API documentation...


  • Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 18,00,000 - ₹ 20,00,000

    Job Description">As a seasoned Technical Lead you will have the opportunity to leverage your expertise in Avaya IX Messaging and related technologies.Our ideal candidate will possess a strong background in Avaya IX Messaging with capabilities on Windows Server and familiarity with Microsoft Exchange and Office 365 administration.">Key Skills and...

  • IVR/VUI Analyst

    4 days ago


    Bengaluru, Karnataka, India APPIT Software Inc Full time

    Job Summary :We are looking for a highly experienced IVR VUI Analyst / BA-Developer Hybrid to join our team. This unique role blends business analysis with hands-on development and requires deep expertise in IVR (Interactive Voice Response) systems and Voice User Interface (VUI) design. The ideal candidate will be responsible for both enhancing existing IVR...


  • Bengaluru, Karnataka, India beBeeContactCenter Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Contact Center EngineerJob Summary:We are seeking a highly skilled professional with experience in contact center solutions. The ideal candidate will have expertise in deploying, configuring, and maintaining enterprise contact center systems.Key Responsibilities:Design and implement contact center solutions using Avaya Aura Contact Center and...

  • IVR Platform Tester

    1 week ago


    Bengaluru, Karnataka, India beBeeIvr Full time ₹ 18,00,000 - ₹ 20,00,000

    Job Title: IVR TesterAs a seasoned IVR tester, you will play a pivotal role in ensuring the seamless functionality of our Conversational AI platform.We are seeking an experienced professional with a strong background in writing and executing test cases within the Healthcare industry. The ideal candidate will have 5+ years of experience in Quality Assurance,...


  • Bengaluru, Karnataka, India beBeeSolution Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Overview">Senior Contact Center Solution DeveloperWe are seeking a highly skilled Senior Contact Center Solution Developer to join our team. In this role, you will design and develop IVR applications using Cisco UCCE, CVP, and VXML.Key Responsibilities:Design and develop IVR applications using Cisco UCCE, CVP, and VXML.Develop and maintain SQL Server...


  • Bengaluru, Karnataka, India Innovatia Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesIn depth communication skills to be able to provide technical knowledge transfers to our end user community as well as service technicians. The position is part of our Global Voice Operations team.Provide top quality technical support, troubleshooting of Information Technology networks, PBX Systems and ancillary equipment such as...