Quality Analyst Intern
6 days ago
Job Description: Quality Analyst Intern (Opinion Poll)
Position: Quality Analyst Digital Marketing
Department: Market Research Operations
Reports To: QC Lead / Project Manager
About the Role
Were looking for a Quality Control Executive to join our Market Research team for an ongoing opinion poll project. The person in this role will be responsible for checking the quality of telephonic/field surveys through audio verification and GPS validation. The goal is to make sure that every interview collected is genuine, accurate, and meets project standards.
Key Responsibilities
- Listen to recorded survey calls and ensure the interview is complete, natural, and unbiased.
- Check that the surveyor has taken consent before starting and followed the questionnaire properly.
- Identify and flag fake or incorrect interviews — such as blank recordings, same respondent voice, or robotic delivery.
- Verify GPS locations to confirm that interviews were done within the assigned ward.
- Mark each checked case as Approved, Improvement, Fake, or Not Reviewed, with clear remarks.
- Rate surveyor performance based on quality – Excellent, Good, Average, Bad, or Poor.
- Raise concerns for repeated mistakes or suspicious trends to the QC Lead immediately.
- Work closely with supervisors to share feedback that helps improve field or CATI team performance.
Who We're Looking For
- Someone with good listening skills and strong attention to detail.
- Comfortable working with audio files and QC portals (training will be provided).
- Able to communicate clearly in English and Marathi language.
- A team player who takes ownership and meets daily targets on time.
Qualification & Experience
- Graduate in any stream.
- 0–1 year of experience in Market Research, CATI, or any QC-related process will be an advantage.
- Freshers with good communication skills and willingness to learn can also apply.
Why Join Us
- Be part of a large-scale opinion poll project across Mumbai.
- Learn how real-time data validation and survey quality control work.
- Work in a supportive environment where accuracy is valued more than speed.
End Goal: Deliver clean, reliable, and verified data that truly reflects on-ground opinions.
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