Team Lead
1 week ago
Role & responsibilities
Key Skill Set-
B2C sales, tele sales, inside sales, outbound sales
Designation- Team Leader
Team Size- 25 +
Major Job responsibilities
- Tele sales Management:
Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. - Customer Relationship Management:
Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. - Team Oversight & Development:
Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and mentoring to develop team members. - Sales Target Achievement:
Set and manage daily, weekly, and monthly sales targets, ensuring the team delivers results and contributes to overall business goals. - Resource & Shift Management:
Organize team resources effectively, including managing staff schedules, absences, and leave planning to ensure smooth operations. - Continuous Improvement:
Identify opportunities for process enhancements, driving initiatives that improve performance, efficiency, and customer satisfaction.
How to Apply Interested Candidate can share their updated CV at or WhatsApp
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Current CTC
Expected CTC
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