Business Operations Intern

2 weeks ago

Cochin, Kerala, India ShopYourJob Full time ₹ 60,000 per year

Business Support/Operations Intern [Female] – Internship

About the Role

We are looking for a responsible, organized, and fast-learning Business Support Intern to assist the Director and support daily operations across multiple departments. Our company works with global clients across different regions, offering interns valuable exposure to international communication, coordination, and professional documentation.

This internship is ideal for fresh graduates seeking hands-on experience in administration, CRM, HR support, client coordination, and project management.

"High-performing interns may be offered a full-time role upon completion."

Key Responsibilities

1. Administrative & Office Support

  • Assist in daily office operations and backend processes
  • Maintain documentation, data entry, and file organization
  • Support the Director with reminders, follow-ups, and workflow management
  • Coordinate internal communication between teams

2. Client & CRM Coordination (Including Global Clients)

  • Assist in communication with global clients via email, WhatsApp, and online meetings
  • Coordinate follow-ups across different Countries.
  • Maintain accurate and updated CRM records
  • Support in preparing proposals and documents for international clients

3. Project & Operations Assistance

  • Track project progress and update the Director regularly
  • Coordinate with development and operations teams
  • Support day-to-day project and operational tasks

4. Sales & Marketing Support

  • Assist in WhatsApp API campaigns and online marketing activities
  • Support social media coordination and content follow-up
  • Prepare simple reports, trackers, and documentation

5. Recruitment & HR Support

  • Assist in job postings, resume screening, and interview scheduling
  • Support HR documentation and onboarding processes
  • Maintain attendance and basic compliance records
  • Assist with employee engagement activities

Who Can Apply

  • Bachelor's degree (Administration, Management, Business preferred)
  • Freshers only (Female candidates)
  • Good communication skills — written & verbal
  • Comfortable interacting with global clients
  • Strong in MS Office / Google Workspace
  • Basic Excel skills (advanced is a plus)
  • Organized, detail-focused, and eager to learn
  • Able to multitask and handle responsibilities professionally

What You'll Gain

  • Experience in handling global clients and professional communication
  • Real-world exposure to administration, HR, CRM, and project coordination
  • Direct mentorship from the Director
  • Multi-department learning and professional development
  • Eligibility for a full-time role based on performance

Work Location

In-person — Ernakulam, Kerala

Job Types: Full-time, Fresher, Internship

Contract length: 3 months

Pay: ₹5,000.00 per month

Work Location: In person

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