Telecaller / Customer Support Executive
6 days ago
We are looking for a dynamic and confident Telecaller to join our growing team. The ideal candidate will be responsible for handling outbound and inbound calls, following up with potential customers, providing product/service information, and maintaining strong customer relationships.
If you have excellent communication skills and enjoy talking to people, this is the perfect opportunity for you
Key Responsibilities:
- Make outbound calls to potential customers and explain our products/services.
- Handle inbound inquiries and resolve customer questions.
- Maintain call records and customer details in CRM systems.
- Follow up with leads and convert them into successful sales or appointments.
- Meet daily/weekly calling and conversion targets.
- Provide excellent customer service and ensure customer satisfaction.
Requirements:
- Minimum qualification: 10th / 12th pass or any graduate.
- Excellent communication skills in English, Hindi, and/or regional language.
- Basic computer knowledge and telephone etiquette.
- Prior experience in telecalling, customer service, or sales (preferred but not mandatory).
- Positive attitude, good listening skills, and persuasive ability.
Why Join Us:
- Supportive and energetic work environment
- Growth opportunities and career development
- Recognition and rewards for performance
Job Types: Full-time, Part-time, Permanent
Pay: ₹8, ₹15,000.00 per month
Work Location: In person
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