Telecalling Executive

4 days ago

Hyderabad Telangana, India Envision Integrated Services Private Limited Full time

We are seeking a motivated and customer-focused **Telecaller** to join our team. The role involves making outbound calls to potential or existing customers, assisting walk-in customers, and supporting counter operations including cash counter monitoring. You may also be required to work at and manage duties at another restaurant location as needed.

**Key Responsibilities**:

- Make outbound calls to prospective clients to promote products or services.
- Provide clear and professional information to customers and handle their queries.
- Maintain accurate records of calls, leads, and customer interactions using CRM tools.
- Support counter monitoring by assisting walk-in customers, managing queries, monitoring the cash counter/table, and maintaining a professional front-desk presence.
- Be flexible to work and manage duties in another restaurant location as required.
- Coordinate with the internal team for scheduling appointments or follow-ups.
- Achieve daily, weekly, and monthly call and lead generation targets.

**Requirements**:

- Good communication skills in [English / Hindi / Regional language].
- Basic computer skills and familiarity with CRM systems preferred.
- Ability to multitask between telecalling and front-desk/counter duties.
- Prior experience in telecalling, front-office, or customer service is a plus.
- Positive attitude, good listening skills, and ability to work under pressure.
- Willingness to work at different restaurant locations when needed.

**Work Type**: Full-time
**Location**: 913, Manjeera Trinity Corporate, Kukatpally Housing Board Colony, Kukatpally, Hyderabad, Telangana 500085
**Salary**: 7k to 12 k

Pay: ₹8,086.00 - ₹12,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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