E-Commerce Executive

2 weeks ago


Wazirabad Gurugram Haryana, India Giggle and Bytes Full time ₹ 1,44,000 - ₹ 2,16,000 per year

This role involves managing and optimizing our eCommerce platform to increase sales, improve customer satisfaction, and ensure seamless operation of online transactions.

Key Responsibilities:

  • Upload, manage, and update product listings on our eCommerce platform.
  • Ensure product descriptions, images, pricing, and inventory levels are accurate and up-to-date.
  • Coordinate with the inventory team to maintain stock levels and handle stock discrepancies.
  • Provide excellent customer service through various channels, including email and live chat.
  • Resolve customer issues promptly and effectively, ensuring a positive shopping experience.
  • Track and report on eCommerce sales and performance metrics.
  • Provide insights and recommendations based on data analysis to improve sales and customer engagement.
  • Strong understanding of eCommerce platforms (e.g., , , ).
  • Able to prepare an images of product through Canva or Photo room.
  • Strong skill for research market and research products for the platforms.

Job Type: Full-time

Pay: ₹10, ₹18,000.00 per month

Benefits:

  • Leave encashment

Work Location: In person


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