E-Commerce Executive
2 weeks ago
This role involves managing and optimizing our eCommerce platform to increase sales, improve customer satisfaction, and ensure seamless operation of online transactions.
Key Responsibilities:
- Upload, manage, and update product listings on our eCommerce platform.
- Ensure product descriptions, images, pricing, and inventory levels are accurate and up-to-date.
- Coordinate with the inventory team to maintain stock levels and handle stock discrepancies.
- Provide excellent customer service through various channels, including email and live chat.
- Resolve customer issues promptly and effectively, ensuring a positive shopping experience.
- Track and report on eCommerce sales and performance metrics.
- Provide insights and recommendations based on data analysis to improve sales and customer engagement.
- Strong understanding of eCommerce platforms (e.g., , , ).
- Able to prepare an images of product through Canva or Photo room.
- Strong skill for research market and research products for the platforms.
Job Type: Full-time
Pay: ₹10, ₹18,000.00 per month
Benefits:
- Leave encashment
Work Location: In person
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