E-commerce Executive

9 hours ago

Gurugram Haryana, India Sumitsu Apparel Pvt Ltd Full time

Overseeing the overall development of an organisation's retail and income-generating sites
- Conducting research on user-friendly features and layouts that appeal the most to customers
- Testing changes to platforms and monitoring the results
- Reviewing sales insights and using them to develop informed sales strategies
- Leading teams of copywriters, graphic designers and software developers in creating attractive, user-friendly and engaging e-commerce websites
- Making promotional offers and displaying them appropriately on the website
- Evaluating legal disclaimers and website content to ensure that they are compliant, error-free and on-brand
- Managing the smooth functioning of different online e-commerce platforms of an online retail company
- Ensuring that the company achieves its targeted annual revenue and within prescribed operating expenses
- Managing and executing promotional campaigns, providing insights on customer shopping trends, ensuring excellent customer service and timely resolution of customer complaints and feedback
- Working closely with demand planning, merchandising and warehouse teams to ensure the fulfilment of orders on time
- Analysing and providing reports on a weekly or monthly basis for each department, product or offer
- Reviewing customers' concerns, needs and preferences to create a smooth and seamless transactional process for buying products online
- Reviewing stock levels and sales data to maintain a stable supply and demand status

**Job Types**: Full-time, Permanent

Pay: ₹9,504.83 - ₹34,975.55 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- E-commerce: 3 years (preferred)
- total work: 3 years (preferred)

Work Location: In person

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