Customer Relationship Manager/Executive
1 week ago
- Source new liability customers through cold calls, referrals, branch walk-ins, and local market engagement.
- Drive sales of liability products such as FD, RD, NCD, CCD, and other structured deposit schemes.
- Achieve assigned targets for deposit mobilization, customer onboarding, and cross-sell.
- Relationship Management
- Act as the first point of contact for liability customers and provide end-to-end support.
- Build long-term relationships with HNI, retail, and corporate clients.
- Address customer queries, service requests, and grievances promptly.
- Cross-Selling & Revenue Growth
- Identify customer needs and cross-sell other NBFC products (loans, insurance, investment products).
- Ensure customers are informed about new schemes, rates, and offers.Role & responsibilities
Preferred candidate profile
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