International Voice

6 days ago

Bengaluru, Karnataka, India JobShop Full time ₹ 3,36,000 - ₹ 4,20,000 per year

Apply (use on every post): Stephen Mon–Sat, 10am–7pm) |

Work Mode: WFO – Bengaluru (Manyata, Bellandur, Whitefield, Electronic City, Koramangala, Bommanahalli, Bannerghatta Rd)

Shifts: US night / UK evening / AU day (rotational offs)

International Voice Telecom Plan & Network Care (US/UK/AU)

CTC: 3.2–6.7 LPA | Locations: Bellandur/Koramangala

About the role: Handle plan queries, billing clarifications, basic network checks.

Day-to-day:

  • Explain plans/add-ons; raise/track complaints; run scripted network triage
  • Educate customers on roaming/usage; document clean notes in CRM

    Must-haves: Clear spoken English, script discipline, empathy under pressure

    Nice: Exposure to telecom processes

    Key Skills: Telecom Support, Billing, Network Basics, Inbound, CRM, Bengaluru

Apply (use on every post): Stephen – Mon–Sat, 10am–7pm) |

Work Mode: WFO – Bengaluru (Manyata, Bellandur, Whitefield, Electronic City, Koramangala, Bommanahalli, Bannerghatta Rd)

Shifts: US night / UK evening / AU day (rotational offs)

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