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5 days ago
The General Manager – Sales is responsible for overseeing all operations and sales activities . This includes managing the sales team, ensuring excellent customer service, meeting sales targets, maintaining inventory and ensuring smooth day-to-day functioning.
Key Responsibilities:Sales & Target Management:
- Develop and execute strategic sales plans to achieve monthly and annual sales targets.
- Monitor individual and team sales performance, provide guidance and motivation to achieve targets.
- Plan and implement promotional campaigns and local marketing strategies.
- Ensure follow-up and closure of leads from various sources (walk-ins, digital, referrals, etc.).
Team Management:
- Lead and manage the showroom sales team (Sales Executives, Team Leaders, Receptionist).
- Provide training, mentoring, and performance reviews.
- Maintain a motivated and professional sales culture.
Customer Experience:
- Ensure high standards of customer service and satisfaction.
- Handle escalated customer complaints and provide timely resolution.
- Implement systems for customer follow-up, feedback collection, and loyalty programs.
Operations & Compliance:
- Ensure smooth daily operations of the showroom.
- Monitor test rides, bike deliveries, documentation, and post-sales support.
- Coordinate with RTO agents for timely registration and delivery.
- Maintain proper documentation for all sales, inventory, and compliance.
Inventory Coordination:
- Monitor stock levels .
- Maintain showroom display, cleanliness, and branding as per guidelines.
- Track demo vehicles and manage their maintenance and usage.
Job Type: Full-time
Pay: ₹40, ₹50,000.00 per month
Work Location: In person
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