Relationship Manager

2 days ago

Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Description

Relationship Manager

Opening: 1 Nos.
Job ID: 118964
Employment Type: Full Time
Reference:
Work Experience: 4.0 Year(s) To 6.0 Year(s)
CTC Salary: Not Disclosed by Recruiter
Function: Sales / BD
Industry: Paper/Wood
Qualification: B.Com - Commerce
Location: Navi-mumbai
Posted On: 29th Oct, 2025

: Key Responsibilities:
  • Follow up with clients regularly for pending payment collection and ensure timely recovery.
  • Build and maintain strong relationships with key clients to foster trust and long-term partnerships.
  • Track and report on all outstanding collections using MS Excel and MIS dashboards.
  • Coordinate with internal departments (accounts, sales, and operations) to resolve client issues impacting payment timelines.
  • Analyze payment trends and create strategies to minimize future delays.
  • Ensure all communication with clients is polite, professional, and persuasive.
  • Prepare daily and weekly MIS reports on outstanding dues, recovery status, and client interactions.
  • Escalate critical cases and propose resolution strategies to management.
  • Maintain accurate client data and collection records for audit and review purposes.
  • Consistently meet or exceed collection and recovery targets.
Key Skills & Requirements:
  • Bachelors degree in business administration, Commerce, or a related field.
  • 46 years of experience in client relations, receivables management, or collection handling (B2B preferred).
  • Strong command of MS Excel (formulas, pivot tables, VLOOKUP, and MIS reporting).
  • Excellent verbal and written communication skills, soft-spoken yet assertive.
  • Proven ability to handle sensitive client interactions tactfully while achieving results.
  • Strong negotiation, persuasion, and relationship-building abilities.
  • Analytical thinker with a problem-solving approach and strong sense of ownership.
  • Ability to work independently with accountability for collection outcomes.
Benefits:
  • Competitive salary with attractive performance incentives
  • Health insurance
  • Paid sick leave and time off
  • Opportunity to work closely with top management on strategic client accounts
  • Growth and recognition in a result-oriented, dynamic work environment
Key Skills:
  • Advanced Excel
  • Customer Relationship
  • Customer Care
  • MIS
Company Profile

Organization is a leading manufacturer and supplier of premium wooden doors, door frames, modular wardrobes, kitchen cabinets, wall paneling, and bespoke furniture for large-scale residential and commercial projects.

They collaborate closely with real estate developers, architects, contractors, and procurement teams to ensure unmatched quality, timely delivery, and seamless project execution.

With a strong presence across India, we deliver customized, durable, and aesthetically crafted solutions that blend design precision with functionality.

Their comprehensive services include design consultation, turnkey interior solutions, project execution, on-site installation, and after-sales support, ensuring end-to-end excellence.

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