Amazon Lex Developer

1 week ago

Bengaluru Chennai Delhi NCR, India Tech Mahindra Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Role Summary We are seeking a skilled developer with at least 3 years of experience to design, build, and deploy conversational bots using AWS Lex and Amazon Connect. The ideal candidate will be proficient in JavaScript and , experienced in deploying bots to WhatsApp as a channel, and comfortable working in omnichannel environments.


Key Responsibilities 1. Design, develop, and maintain conversational bots using AWS Lex and integrate with Amazon Connect. 2. Implement bot backend logic and integrations using (Lambda or container-based services). 3. Deploy and configure bots on WhatsApp (via supported providers or AWS integrations) and other channels as part of an omnichannel strategy. 4. Build and maintain APIs and middleware to connect Lex bots with CRM, databases, and third-party services. 5. Configure contact flows, routing, and telephony settings within Amazon Connect. 6. Create and maintain intents, slots, utterances, slot validation, and dialogue management for Lex. 7. Implement session management, persistent context, and fallback/error handling across channels. 8. Develop monitoring, logging, and alerting for bot performance, user experience, and issue resolution. 9. Collaborate with UX designers, product owners, and QA to deliver conversational experiences and iterate based on analytics and user feedback.


Required Skills & Experience 1. Minimum 3 years total experience in software development with demonstrable work on conversational bots. 2. Strong experience building bots using AWS Lex. 3. Hands-on experience integrating and configuring Amazon Connect. 4. Proficient in JavaScript and for backend and Lambda development. 5. Experience deploying bots to WhatsApp (via WhatsApp Business API / third-party providers / Twilio / Meta integrations or AWS-supported paths). 6. Demonstrable omnichannel experience chat, voice, and messaging channels integration and context continuity. 7. Familiarity with AWS services: Lambda, API Gateway, DynamoDB, S3, CloudWatch, IAM, and optionally SNS/SQS. 8. Experience with authentication, secure integrations, and data privacy best practices. 9. Ability to write clear technical documentation and deliverables. 10. Strong communication skills and ability to work collaboratively in agile teams.

  • Amazon Connect Developer

    1 week ago

    Chennai, Tamil Nadu, India Prodapt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    OverviewDesign, develop, and optimize Amazon Connect contact flows to deliver a personalized and dynamic IVR experience.ResponsibilitiesDesign and develop main and sub-contact flows in Amazon Connect.Configure call routing logic, contact attributes, queues, and hours of operation.Implement dynamic IVR menus and integrate AWS Lambda for ServiceNow API...

  • ▷ Urgent! Amazon Connect Developer

    1 week ago

    Chennai - Guindy, India Jobted IN C2 Full time

    Overview: Design, develop, and optimize Amazon Connect contact flows to deliver a personalized and dynamic IVR experience. Responsibilities: Design and develop main and sub-contact flows in Amazon Connect. Configure call routing logic, contact attributes, queues, and hours of operation. Implement dynamic IVR menus and integrate AWS Lambda for ServiceNow...

  • Amazon Connect Developer

    3 days ago

    Greater Chennai Area, India Prodapt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    OverviewDesign, develop, and optimize Amazon Connect contact flows to deliver a personalized and dynamic IVR experience.ResponsibilitiesDesign and develop main and sub-contact flows in Amazon Connect.Configure call routing logic, contact attributes, queues, and hours of operation.Implement dynamic IVR menus and integrate AWS Lambda for ServiceNow API...

  • Amazon Connect Developer

    3 days ago

    Guindy, Chennai, Tamil Nadu, India Prodapt Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Overview:Design, develop, and optimize Amazon Connect contact flows to deliver a personalized and dynamic IVR experience.Responsibilities:Design and develop main and sub-contact flows in Amazon Connect.Configure call routing logic, contact attributes, queues, and hours of operation.Implement dynamic IVR menus and integrate AWS Lambda for ServiceNow API...

  • Amazon Connect

    7 days ago

    Bengaluru, India Cognizant Technology Solutions Full time

    Amazon Connect :1. Minimum exp 3-7 years, 2.Strong experience in contact center development 3.Experience in creating AC flows (Amazon Connect) , Lex chatbots and Lambda functions 4.Java / Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services) 5.Knowledge on AWS Lambda services and familiarity in AWS environment and eco...

  • Amazon Connect Solution Architect

    1 week ago

    Bengaluru, India ANRI Solutions HR Services Full time

    Job Description :- 10 to 18+ years of IT Experience in customer service technologies including contact center cloud-based products, solution design and implementation. - Amazon Certified Solution Architect - Amazon Connect certification (good to have) - Implementation of AWS Connect with relevant additional services in at least 2 enterprise scale customers -...

  • Amazon connect Contact center Solution Architect

    18 hours ago

    Bengaluru, Karnataka, India Artec Solutions Bangalore Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Amazon Connect ArchitectLocation: RemoteJob Type: Full-timeExperience Level: Contact center Amazon connect ArchitectDepartment: Contact Center SolutionsJob Summary:We are seeking an experienced Amazon Connect Architect to lead the design, development, and implementation of cloud-based contact center solutions. The ideal candidate will have deep...

  • ▷ (Urgent Search) Amazon NovaSonic Developer (Freelancer)

    1 week ago

    Bengaluru, India AppXcelerate Solutions Pvt Ltd Full time

    Job Description Job Title: Amazon NovaSonic Developer Location: Bengaluru Employment Type: Freelance (2 days in a week WFO) About the Role We are seeking a skilled Amazon NovaSonic Developer to design, develop, and implement intelligent voice-based applications and solutions using Amazon NovaSonic, AWS services, and conversational AI frameworks. The...

  • 3 Days Left) Amazon NovaSonic Developer

    2 weeks ago

    Bengaluru, Karnataka, India AppXcelerate Solutions Pvt Ltd Full time

    Job DescriptionJob Title: Amazon NovaSonic DeveloperLocation: BengaluruEmployment Type: Freelance (2 days in a week WFO)About the RoleWe are seeking a skilled Amazon NovaSonic Developer to design, develop, and implement intelligent voice-based applications and solutions using Amazon NovaSonic, AWS services, and conversational AI frameworks. The ideal...

  • Amazon Connect Architect

    3 days ago

    Bengaluru, Karnataka, India Swift Strategic Solutions Inc Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Our technology services client is seeking multipleMainframe Senior Engineerto join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:Role: Amazon Connect ArchitectExperience: YearsLocation: Bengaluru, PAN...