Desktop Support Engineer L1

7 days ago


Simmakkal Madurai Tamil Nadu, India Veenus Computers Full time

We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.

To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.

Desktop Support Engineer Responsibilities:

  • · Responding to client support requests.
  • · Contacting clients to find out the nature of the problem.
  • · Traveling to the client's location or connecting via a remote link.
  • · Troubleshooting hardware and software issues.
  • · Installing and maintaining hardware and computer peripherals.
  • · Installing and upgrading operating systems and computer software.
  • · Troubleshooting networking and connection issues.
  • · Advising on software or hardware upgrades.
  • · Providing basic training in computer operation and management.
  • · Completing job reports and ordering supplies.

Desktop Support Engineer Requirements:

  • · Diploma in Electrical and Electronics Engineering or any other
  • · Bachelor's degree in computer science or information technology.
  • · Proven work experience as a desktop support engineer or support technician.
  • · Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
  • ·Knowledge of popular operating systems, software applications, and remote connection systems.
  • ·Ability to solve complex hardware and software issues.
  • Ability to travel and work after hours when necessary.

Experience

  • Min One Year Experience in Computer Hardware and Networking
  • Fresher can also apply

Job Types: Full-time, Permanent

Pay: ₹8, ₹12,000.00 per month

Benefits:

  • Cell phone reimbursement

Education:

  • Diploma (Required)

Experience:

  • Microsoft Windows Server: 1 year (Preferred)
  • Technical support: 1 year (Required)
  • Computer networking: 1 year (Required)
  • Network support: 1 year (Required)
  • Operating systems: 1 year (Required)
  • Windows: 1 year (Required)
  • Computer hardware: 1 year (Required)
  • Computer repair: 1 year (Required)

Language:

  • English (Preferred)
  • Tamil (Preferred)
  • Hindi (Preferred)

License/Certification:

  • 2 Wheeler Licence (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person



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