Desktop Support Engineer L1
7 days ago
We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.
To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.
Desktop Support Engineer Responsibilities:
- · Responding to client support requests.
- · Contacting clients to find out the nature of the problem.
- · Traveling to the client's location or connecting via a remote link.
- · Troubleshooting hardware and software issues.
- · Installing and maintaining hardware and computer peripherals.
- · Installing and upgrading operating systems and computer software.
- · Troubleshooting networking and connection issues.
- · Advising on software or hardware upgrades.
- · Providing basic training in computer operation and management.
- · Completing job reports and ordering supplies.
Desktop Support Engineer Requirements:
- · Diploma in Electrical and Electronics Engineering or any other
- · Bachelor's degree in computer science or information technology.
- · Proven work experience as a desktop support engineer or support technician.
- · Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- ·Knowledge of popular operating systems, software applications, and remote connection systems.
- ·Ability to solve complex hardware and software issues.
- Ability to travel and work after hours when necessary.
Experience
- Min One Year Experience in Computer Hardware and Networking
- Fresher can also apply
Job Types: Full-time, Permanent
Pay: ₹8, ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
Education:
- Diploma (Required)
Experience:
- Microsoft Windows Server: 1 year (Preferred)
- Technical support: 1 year (Required)
- Computer networking: 1 year (Required)
- Network support: 1 year (Required)
- Operating systems: 1 year (Required)
- Windows: 1 year (Required)
- Computer hardware: 1 year (Required)
- Computer repair: 1 year (Required)
Language:
- English (Preferred)
- Tamil (Preferred)
- Hindi (Preferred)
License/Certification:
- 2 Wheeler Licence (Required)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
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